Elizabeth Sjogren
Castro Valley,CA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
7
7
years of professional experience
Work History
Host
Famous Dave's Bar-B-Que
05.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Book Fair Volunteer
Hesperian Elementary School
10.2023 - 10.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Library Student Assistant
Canyon Middle School
08.2016 - 05.2017
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
- Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
- Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
- Organized circulation desk with over [Number] books and periodicals to be checked out.
Education
High School Diploma -
Peter Johansen High School
Modesto, CA05.2022
Skills
- Server Support
- Telephone Reception
- Reservations Management
- Team Collaboration
- Circulation Research
- Library Resources
- Library Computer System
- Book Shelving Procedures
Timeline
Book Fair Volunteer
Hesperian Elementary School
10.2023 - 10.2023
Host
Famous Dave's Bar-B-Que
05.2023 - Current
Library Student Assistant
Canyon Middle School
08.2016 - 05.2017
High School Diploma -
Peter Johansen High School
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