Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Snyder

Carson City,MI

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Analyst

Nomad Health
04.2022 - Current
  • Process compliance according to corporate, federal, and client policies, procedures, and requirements (primary source verifications, backgrounds, and medical screenings)
  • Consistently communicating with customers regarding the status of clinicians' files
  • Establishing and maintaining professional working relationships with clinicians and all other customers and identifying ways to improve company processes
  • Develop a full understanding of the healthcare staffing market
  • Work closely with Operations, Account Management, and Nurse Experience Teams to troubleshoot and improve staffing processes.

Field Support Specialist II

Maxim Healthcare
10.2021 - 04.2022
  • Assist Nurses, CNAs', and Allied health candidates through the application, hiring, and onboarding process
  • Assist with billing, payroll, and medical records
  • Reporting potential violations of company policy, code of conduct, or applicable laws and regulations to the company hotline, through a chain of command, to the Compliance and Ethics Department, or through other channels made available
  • Provide input on areas of improvement, such as policies and procedures, workflow, and controls that can improve compliance processes.

Field Support Specialist

Maxim Healthcare
11.2019 - 12.2021
  • Met and maintaining the confidentiality of client, patient, caregiver, and team member information and records
  • Assisted candidates through the hiring and onboarding process.
  • Conducted primary source verifications such as background checks and board certifications.
  • Prepared records for site visits and file audits.

Client Coordinator/ Field Support Specialist

Maxim Healthcare
11.2020 - 03.2021
  • Kept track of customer interactions and transactions, recording details of inquiries, complaints, or other employee and staff concerns
  • Check to ensure that appropriate changes were made to resolve customer problems.
  • Interacted with team members across departments to research and resolve issues between clinical staff and residents.

CNA

CareerStaff Unlimited, CNA
01.2018 - 01.2020
  • Answer patients' call lights or intercom systems to determine patients' needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

Certifications: MI CNA certification Skills Strategic planning, time management, customer service, and motivating people. Relevant course work completed: Strategic Human Resource-Course Human Resources: Working with Vendors- Course Leading and Motivating People with Different Personalities-Course -

BS - Healthcare Administration

Baker College
Owosso, MI

Skills

  • Data Analysis
  • Operational Improvement Planning
  • Grooming and Bathing Assistance
  • General Housekeeping Abilities
  • Individualized Care

Certification

  • CNA - Certified Nurse Assistant

Timeline

Operations Analyst

Nomad Health
04.2022 - Current

Field Support Specialist II

Maxim Healthcare
10.2021 - 04.2022

Client Coordinator/ Field Support Specialist

Maxim Healthcare
11.2020 - 03.2021

Field Support Specialist

Maxim Healthcare
11.2019 - 12.2021

CNA

CareerStaff Unlimited, CNA
01.2018 - 01.2020

Certifications: MI CNA certification Skills Strategic planning, time management, customer service, and motivating people. Relevant course work completed: Strategic Human Resource-Course Human Resources: Working with Vendors- Course Leading and Motivating People with Different Personalities-Course -

BS - Healthcare Administration

Baker College

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Elizabeth Snyder