Elizabeth Snyder
Carlsbad, CA,ca
Summary
I bring a diverse and well-rounded background that enables me to excel in a variety of roles. I am highly self-motivated, with a strong ability to initiate and complete projects efficiently and on schedule. I consistently uphold a high level of professionalism while remaining passionate about contributing to a positive, high-performing work environment.
Overview
16
16
years of professional experience
Work History
Senior Office Specialist
City of Carlsbad, Planning Department
07.2023 - 02.2024
- Serve as liaison to the Historic Preservation Commission, including preparing agenda packets, clerking meetings, and recording official minutes.
- Format, proofread, and distribute permitting letters on behalf of planning staff, ensuring accurate documentation and timely updates in the EnerGov system.
- Prepare and distribute Public Hearing Notices in accordance with Planning Commission requirements and established timelines.
- Maintain and update the Planning Division section of the city website, including agendas, meeting minutes, and public notices.
- Coordinate Division-wide team-building activities and holiday events to support employee engagement and morale.
- Respond to public inquiries via phone and email, providing accurate information and excellent customer service.
Senior Office Specialist
City of Carlsbad, City Managers Office
06.2022 - 07.2023
- Provide scheduling support for City Council Members and the Mayor, including coordination of meetings, events, and calendar management.
- Format, edit, and prepare proclamation requests for presentation at City Council meetings, ensuring accuracy and alignment with city standards.
- Assist in the planning and execution of city-sponsored events, such as the Employee BBQ, Citizen of the Year Reception, Boards and Commissions Dinner, Holiday Breakfast, and Oath of Office ceremonies.
- Maintain a high level of accuracy and attention to detail when entering data and developing spreadsheets to support task tracking and project management.
Office Specialist II
City of Carlsbad, Housing & Homeless Department
04.2021 - 06.2022
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Owner
Anytime Fitness
04.2014 - 12.2019
- Account Specialist for all active members
- Establish relationships with vendors, manage inventory and stay on budget when ordering supplies
- Managed onboarding process, ensuring that all pre-employment processes and forms were completed accurately
- Applied discretion and best judgement resolving problems between staff and/or gym members
- Maintained extreme organization while multitasking with efficiency
Administrative Assistant
McDonnell Investment Management
08.2008 - 03.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Personal assistant to CEO and CMO; scheduled, planned and booked all travel
Education
Bachelor of Science - Sociology & Marketing
Western Illinois University
Macomb, IL06-2008
Skills
- Office administration
- Advanced communication
- Document management
- Workflow optimization
Timeline
Senior Office Specialist
City of Carlsbad, Planning Department
07.2023 - 02.2024
Senior Office Specialist
City of Carlsbad, City Managers Office
06.2022 - 07.2023
Office Specialist II
City of Carlsbad, Housing & Homeless Department
04.2021 - 06.2022
Owner
Anytime Fitness
04.2014 - 12.2019
Administrative Assistant
McDonnell Investment Management
08.2008 - 03.2014
Bachelor of Science - Sociology & Marketing
Western Illinois University
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