Elizabeth Sosa
Summary
Compassionate human services professional with over 7 years of experience supporting individuals with developmental and intellectual disabilities. As a Lead Instructor, led staff training, coordinated operations, ensured program compliance, and cultivated positive relationships with participants and families. Seeking Supervisor position to leverage leadership skills and direct support expertise to enhance team performance and participant outcomes.
Overview
2027
2027
years of professional experience
Work History
Instructor, Lead Instructor
Redwood
West Covina, California
05.2023 - Current
- Provided leadership and guidance to instructors and support staff daily.
- Supported training, mentoring, and onboarding efforts for staff development.
- Promoted a positive, team-oriented work environment among staff.
- Monitored participant progress, addressing challenges and concerns proactively.
- Assisted management with program operations, ensuring quality service delivery.
- Ensured accurate documentation and compliance with company policies.
- Demonstrated professionalism, accountability, and person-centered support as a role model.
- Assisted individuals with developmental and intellectual disabilities in achieving personal goals.
Caregiver
Families Choice Home Care
Claremont, California
07.2021 - 03.2023
- Assisted clients with bathing, dressing, and personal care tasks to promote hygiene and comfort.
- Assisted clients with daily living activities, promoting greater comfort and independence.
- Enhanced patient outlook and daily living quality through compassionate, attentive care.
- Provided companionship and emotional support, fostering enhanced emotional well-being.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Direct Care Staff Member
Hope House Foundation
El Monte, California
05.2019 - 07.2021
- Created individualized care plans to meet specific needs and goals of clients.
- Tracked client progress and contributed to care plan updates to ensure effective support.
- Monitored client behavior and reported changes to healthcare professionals.
- Supported clients in developing life skills and achieving personal goals.
- Facilitated daily living activities and personal care to enhance clients' independence and well-being.
- Facilitated recreational activities to promote social interaction and engagement.
Warehouse Supervisor
Axis Menswear, Perry Ellis
Culver City, California
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Coordinated shipping and receiving activities for timely inventory management.
- Trained new staff on warehouse procedures and equipment usage.
Education
High School Diploma -
La Puente High School
La Puente, CA06-2000
Skills
- Behavioral Support
- Documentation & Compliance
- Client Advocacy
- CPR Certified
- CPI Certified
- DSP 1 Certificate
- Team leadership
- Time management
Languages
Spanish
Professional
Timeline
Instructor, Lead Instructor
Redwood
05.2023 - Current
Caregiver
Families Choice Home Care
07.2021 - 03.2023
Direct Care Staff Member
Hope House Foundation
05.2019 - 07.2021
Warehouse Supervisor
Axis Menswear, Perry Ellis
High School Diploma -
La Puente High School