Elizabeth Soto
Highland Park,CA
Summary
Experienced and driven Office Manager with over 20 years in the medical field and a proven track record at a family practice. Dedicated to enhancing operations, efficiency, and patient experience through effective leadership and healthcare compliance expertise. Demonstrates a commitment to achieving optimal billing accuracy and high quality patient care, showcasing strong attention to detail and effective multitasking abilities. Brings over 11 years of experience as a Home Aide Provider for a niece, reflecting a deep commitment to compassionate care, medication management, meal preparation, and transportation for daily activities. Additionally, provides tutoring in reading and writing, fostering a supporting and engaging environment while building meaningful connections.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
Dr. Michael Guice Family Practice
10.2001 - Current
- Supervises and coordinates a team of administrative staff, ensuring efficient daily operations and adherence to practice protocols.
- Oversees the implementation and maintenance of electronic medical records (EMR) systems and ensure accurate billing coding for insurance claims and patient accounts.
- Conducts patient check-ins and check-outs, ensuring accurate demographic and insurance information is collected while providing exceptional customer service.
- Demonstrates comprehensive knowledge of medical reimbursement processes and terminology, optimizing billing accuracy and revenue cycle management.
- Coordinates submission of patient referrals and authorization requests, improving communication with insurance providers and specialist offices.
- Streamlines the office's daily workflow by developing and enforcing best practices, improving operational efficiency, enhancing the patient experience.
Home Health Aide
Maxim Healthcare
01.2010 - Current
- Provides compassionate assistive care, creating safe and tailored supportive environment.
- Assists with daily personal care, tasks, including bathing, grooming, and hygiene to promote dignity and well-being.
- Manages medication schedules, ensuring timely and accurate administration for optimal health.
- Facilitates transportation to appointments and activities, ensuring accessibility and engagement in community life.
- Provides transportation and appointments management.
- Educates family members on proper caregiving techniques.
- Tutors in reading, writing, and verbal skills, fostering educational development and building confidence in learning.
Education
Associate of Arts - General
Los Angeles Trade Tech
Los Angeles, CA05.2000
Skills
Healthcare Administration
Patient Relations
Billing and Coding Knowledge
Staff Management
Organizational Sills
Conflict Resolution
Attention to Detail
Interpersonal Communication
Organizational Skills
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - American Red Cross.
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Maxim Healthcare
01.2010 - Current
Office Manager
Dr. Michael Guice Family Practice
10.2001 - Current
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - American Red Cross.
Associate of Arts - General
Los Angeles Trade Tech
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