Elizabeth Soto

• Assisted healthcare professionals in patient examinations and treatment procedures.
• Maintained accurate patient records using electronic health record (EHR) systems.
• Scheduled patient appointments and managed follow-up communications effectively.
• Scheduling procedures for providers.

• Supported inventory management by restocking medical supplies as needed.
• Educated patients on medication usage and post-treatment care instructions.
• Collaborated with team members to improve workflow efficiency in daily operations.
• Obtained patient medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Scribing for providers in rooms when needed and ordering medications.
• Managing patient inquiries via phone and email, ensuring 95% same-day resolution.
• Initiating and following through with prior authorizations.
• Handling all biologic paperwork and following through ensuring patient receives appropriate care.

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
• Assisted in maintaining office organization, including filing and inventory management.
• Handled incoming calls professionally, directing inquiries to appropriate personnel.
• Sterilizing surgical instruments for office based procedures.
• Preparation of preoperative documentation.
• Preparation for orthotic casting, office cleaning.
• Billing office visits and procedures done for the day.

• Answering phone calls, coordinated patient scheduling, optimizing appointment flow and reducing wait times.
• Checking in/out patients.
• Collecting copays and outstanding balances.
• Managed electronic health records, ensuring data accuracy and confidentiality compliance.

Taking care of my mother's personal needs. She is currently disabled. I care for her only on weekends now and as needed. I run errands for her, cook, clean and administer medications, vital her and assist to her Dr appointments.