Elizabeth Spengler
Bouldeer,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Kidz Gym Associate
The Fitness Equation
10.2023 - Current
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Enhanced facility cleanliness by maintaining a regular cleaning schedule and ensuring all equipment was sanitized properly.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
- Assisted with the onboarding process for new members, providing facility tours and explaining membership benefits.
Regional Pool Supervisor
Crystal Aquatics
05.2023 - 08.2023
- Delegated twelve pools and over seventy employees.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Pool Manager
Crystal Aquatics
03.2022 - 09.2022
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
Assistant Pool Manager
Crystal Aquatics
03.2021 - 09.2021
- Enhanced swimmer safety by enforcing pool rules and monitoring guest behavior.
- Improved pool cleanliness with thorough maintenance tasks, including skimming, vacuuming, and chemical balancing.
- Assisted in the development of staff schedules for optimal coverage during peak hours.
Cashier
TJ Maxx, TJX Companies
11.2020 - 03.2021
- Handled the register while enthusiastically checking costumers out.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Lifeguard
Crystal Aquatics
06.2020 - 08.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Kept the facility clean
- Kept swimmers and costumers satisfied
Education
No Degree - Business
University of Colorado At Boulder
Boulder, CO05.2027
High School Diploma -
John Champe High School
Aldie, VA05.2023
Skills
- Customer Service Excellence
- Time Management
- Facility Cleanliness
- First Aid Certification
- Problem Solving
- Attention to Detail
- Teamwork Abilities
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Kidz Gym Associate
The Fitness Equation
10.2023 - Current
Regional Pool Supervisor
Crystal Aquatics
05.2023 - 08.2023
Pool Manager
Crystal Aquatics
03.2022 - 09.2022
Assistant Pool Manager
Crystal Aquatics
03.2021 - 09.2021
Cashier
TJ Maxx, TJX Companies
11.2020 - 03.2021
Lifeguard
Crystal Aquatics
06.2020 - 08.2020
No Degree - Business
University of Colorado At Boulder
High School Diploma -
John Champe High School
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