Detail-oriented customer service professional with 20+ years of experience delivering exceptional consumer support, and the ability to resolve issues in a calm timely manner.
Work History
Bartender
1 Year 2 Months
VFW Post 4845- Fox Smith | 08.2025 - Current
Provided exceptional customer service by engaging patrons and creating a welcoming environment.
Prepared and served alcoholic and non-alcoholic beverages according to established recipes and standards.
Managed bar inventory, ensuring timely restocking of supplies while minimizing waste.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Medical Receptionist
10 Years
Rheumatology Medical Receptionist | 04.2016 - 04.2026
Managed patient scheduling and appointment confirmations to optimize clinic workflow.
Maintained accurate patient records in electronic health record (EHR) system, ensuring data integrity.
Coordinated insurance verification and pre-authorization processes for patient treatments.
Trained new staff on office procedures, enhancing team efficiency and service quality.