Elizabeth Stephenson
Hallmark Dining Services
Hillsboro
1
Certification
4
years of professional experience
Dedicated barista with experience in beverage preparation and cash register management. Known for excellent time management and communication skills, contributing to a clean and organized workspace while ensuring customer satisfaction in high-volume settings.
Work History
Barista
1 Year 11 Months- Managed coffee beverage preparation and service, ensuring quality and efficiency in a bustling café atmosphere.
- Implemented systematic organization and cleanliness protocols for workstations to enhance overall efficiency.
- Provided expert recommendations on product selections, ensuring memorable dining experiences for patrons.
- Maintained and calibrated espresso machines and brewing equipment to deliver consistent and exceptional coffee experiences.
- Executed cash register management, guaranteeing transaction accuracy and accountability in financial operations.
- Conducted daily sanitation of counters, machines, utensils, and seating areas, enhancing overall cleanliness and customer satisfaction.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Instructed new baristas in beverage preparation methods and customer service protocols to ensure high-quality service delivery.
- Analyzed inventory processes and implemented tracking methods to ensure efficient stock control and waste reduction.
- Maintained a clean and organized workspace for optimal productivity and safety.
Cashier /Restaurant Food Server
4 Months- Assisted customers with menu selections and special requests to enhance satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accuracy in daily cash handling procedures.
- Maintained cleanliness and organization of the front counter and dining area.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet a wide range of customer needs.
- Delivered exceptional customer service in high-volume dining environment.
Cashier
1 Year 2 Months- Processed customer transactions accurately and efficiently to enhance service quality.
- Resolved customer concerns promptly to ensure satisfaction and loyalty.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Maintained cleanliness and organization of cash register area to promote a welcoming environment.
- Collaborated with team members to maintain clean and organized work areas.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Streamlined order-taking process to minimize wait times for diners.
Education
High School Diploma
Skills
Skilled in operating espresso machines
Beverage crafting
Food safety protocols
Sanitation compliance
Cash handling proficiency
Workstation organization
Effective time management
Customer service proficiency
Personable interaction
Strong attention to detail
Supportive team participant
Communication skills
Certification
- Serve Safe Certified - October 2025
Timeline
Barista
Hallmark Dining Services
09.2024 - CurrentRead More
Cashier /Restaurant Food Server
Giovanni's Pizza Inc.
05.2024 - 09.2024Read More
Cashier
Dairy Queen Store
09.2022 - 11.2023Read More
Hillsboro High School
High School Diploma
Read More