Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Suero

White Plains,NY

Summary

Detail-oriented professional with strong client assessment and communication skills. Experienced in coordinating care plans and facilitating seamless communication among clients and service providers. Committed to enhancing client satisfaction and outcomes.

Overview

28
28
years of professional experience

Work History

Managed Care Case Aide

AgeSpan
Lawrence, MA
04.2025 - Current
  • Assisted clients in completing intake forms and understanding service options.
  • Coordinated transportation arrangements for clients to access various services.
  • Maintained accurate client records in electronic database system for efficient tracking.
  • Provided support during client assessments, ensuring comprehensive data collection.

Case Manager

AgeSpan
Lawrence, MA
09.2023 - 03.2024
  • Coordinated client assessments to determine service needs and eligibility for programs.
  • Developed individualized care plans in collaboration with clients and interdisciplinary teams.
  • Monitored client progress, adjusting support strategies based on evolving needs.
  • Facilitated communication between clients, families, and service providers to ensure seamless care delivery.

Transitional Coach

AgeSpan
Lawrence, MA
07.2016 - 04.2017

Conducted post-discharge assessments for patients from Lawrence General Hospital and near by SNIF

Evaluated physical, mental, and environmental conditions impacting recovery

coordinated follow-up care and connected patients to community services

Acted as liaison between hospital staff and community-based care teams

Direct Support Professional

American Training Inc.
Andover, MA
08.2010 - 09.2015
  • Provided personalized support to individuals with developmental disabilities, enhancing daily living skills and overall quality of life.
  • Assisted clients in developing social skills through engaging activities and community integration programs.
  • Monitored client progress and documented behavioral changes to inform care plans and interventions.
  • Collaborated with multidisciplinary teams to create tailored support strategies for diverse client needs.

Teacher Assistant/Parent Liaison

Lawrence Public School
Lawrence, MA
08.1998 - 06.2015
  • Assisted teachers in classroom management and daily instruction activities.
  • Supported diverse student needs through individualized learning strategies.
  • Organized and maintained educational materials and resources for effective learning environments.
  • Collaborated with educators to develop engaging lesson plans and activities.
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.

Education

Bachelor of Science - Health Sciences

Southern New Hampshire University
Hooksett, NH
08-2026

Master of Arts - General Studies

Northern Essex Community College
Haverhill, MA
08-2022

Skills

  • Client assessment
  • Referrals
  • Communication
  • Teamwork
  • Customer service
  • Attention to detail
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual

Timeline

Managed Care Case Aide

AgeSpan
04.2025 - Current

Case Manager

AgeSpan
09.2023 - 03.2024

Transitional Coach

AgeSpan
07.2016 - 04.2017

Direct Support Professional

American Training Inc.
08.2010 - 09.2015

Teacher Assistant/Parent Liaison

Lawrence Public School
08.1998 - 06.2015

Bachelor of Science - Health Sciences

Southern New Hampshire University

Master of Arts - General Studies

Northern Essex Community College