Overview
Work History
Education
Skills
References
Stakeholderrelationships
Timeline
Elizabeth Taylor

Elizabeth Taylor

Las Vegas,NV

Overview

35
35
years of professional experience

Work History

Customer Service Agent

Intouch
02.2024 - Current
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.

Purchaser/Buyer

NRSI DBA Dotty's
02.2014 - 05.2023
  • Company Overview: Dotty's NSRI Inc
  • - Website not provided
  • I am is responsible for buying goods and services from distribution vendors to sell to customers or other companies
  • We conduct data analysis and research current market trends to identify public demands and generate resources that would increase the company's revenues and profitability
  • We also ensure the adequacy of supply inventories for deliveries, respond to customers' inquiries and concerns, and recommend products according to their needs and budget
  • I create PO's for our stores and casino's with assortment of food, paper goods, slot parts, computer parts, furniture, beer alcohol gift shops and marketing supplies
  • Dotty's NSRI Inc
  • - Website not provided

Revenue Audit Clerk II

Golden Nugget Casino
09.2005 - 04.2012
  • Company Overview: Website not provided
  • Conduct financial audits of the following type: jackpots, table games, vault, gift shop, and gas station
  • Performed all daily audits of vault activity and source documents, cage activities, and table games activities
  • Perform daily audit and monitor internal paperwork control for cage, slot, table games and soft count paperwork
  • Prepared Daily Managers report which includes Profit and Loss Statements, Slot and Table Games Statistics, etc
  • Provide floor audit for slots, table games and cage as designated by Nevada Gaming Commission
  • Website not provided

Teller

Burlington Federal Credit Union
09.1995 - 04.1998
  • Company Overview: Website not provided
  • I was a front line teller help customer with banking needs by taking deposits and opening and closing accounts take loan payments and balance teller drawers
  • I helped balance commercial tellers and banks vault daily
  • I helped load balance ATM
  • Website not provided

Teller

Borger Bank of Amarillo
09.1989 - 11.1995
  • Company Overview: Website not provided
  • I was a teller help customer with banking needs by taking deposits and opening and closing accounts take loan payments and balance teller drawers
  • I helped balance commercial tellers and banks vault daily
  • Website not provided

Education

Business Administration -

AIU University

Business Administration - Business Administration

CTU University, Colorado Springs, CO
02.2016

Banking Certificate - in Banking

Frank Phillips Community College
01.1992

Barclay Career Community College, Houston, TX
05.1989

Borger High School -

Borger High School, Borger, TX
01.1982

Skills

  • Self Motivated
  • Work well with others
  • Enjoy learning new skills
  • Applying skills that I have learned
  • Tolerant and flexible
  • Typing
  • Microsoft Word
  • Microsoft Office
  • Excel
  • Copier
  • Fax machine
  • Ten key
  • Black Bart software
  • Agylysis program
  • Konami software
  • Microsoft Access
  • Accounting
  • Windows
  • Oracle
  • Microsoft SQL Server

References

  • Gail Belcher, Auditor
  • Alicia Landin, F&B Manager
  • Marylou Hernandes, Accounting Specialist in GL
  • Duron Smith, Purchasing Manager

Stakeholderrelationships

  • Bid Analysts
  • Report Management

Timeline

Customer Service Agent - Intouch
02.2024 - Current
Purchaser/Buyer - NRSI DBA Dotty's
02.2014 - 05.2023
Revenue Audit Clerk II - Golden Nugget Casino
09.2005 - 04.2012
Teller - Burlington Federal Credit Union
09.1995 - 04.1998
Teller - Borger Bank of Amarillo
09.1989 - 11.1995
Frank Phillips Community College - Banking Certificate, in Banking
Barclay Career Community College - ,
AIU University - Business Administration,
CTU University - Business Administration, Business Administration
Borger High School - Borger High School,

Similar Profiles

CREATE PROFILE
Elizabeth Taylor