Elizabeth Tewell
Chicago,IL
Summary
Customer-focused candidate with excellent communication and interpersonal skills. Experience in managing reservations, seating arrangements, and payments, ensuring efficient service. Trainable and committed to creating a warm and inviting atmosphere for customers. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
RESTAURANT HOSTESS
The Cheesecake Factory
02.2023 - 07.2024
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Monitored restaurant activity to determine seating and dining flow
- Maintained a professional appearance at all times while adhering to the dress code policy
- Managed the seating chart efficiently by rotating tables as needed during busy periods
- Performed opening and closing duties such as setting up dining areas, restocking supplies, checking restrooms for cleanliness
- Answered phone calls to take reservations and address guest questions and concerns
- Developed an understanding of customer needs, preferences, and behaviors to ensure a personalized dining experience.
BAKERY CLERK
Kroger
07.2021 - 01.2023
- Assisted customers with their needs
- Restocked items
- Thoroughly cleaned throughout my shift
- Answered phone calls to take orders
- Organized
- Communicated effectively with my supervisor and coworkers.
Education
J.D. - Legal Studies
Harold Washington College
Chicago, IL08.2026
HIGH SCHOOL DIPLOMA -
Hoffman Estates High School
Hoffman Estates, IL05.2023
Skills
- Time management abilities
- Food Safety Standards
- Exceptional communication
- Active Listening
- Multitasking Abilities
- Calendar and Scheduling Software
- Decision-Making
- Restaurant layout knowledge
- Problem-solving abilities
- Time Management
- Customer Service
- Organizational Skills
- Food Running
- Memory retention
- Greeting guests
- Up-selling techniques
- Cleanliness and hygiene
- Team Player
- Warm and Friendly
Timeline
RESTAURANT HOSTESS
The Cheesecake Factory
02.2023 - 07.2024
BAKERY CLERK
Kroger
07.2021 - 01.2023
J.D. - Legal Studies
Harold Washington College
HIGH SCHOOL DIPLOMA -
Hoffman Estates High School
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