Elizabeth Thomas
Plainville,KS
Summary
I respect costumers when it comes to questions and concerns, and offer profession feedback.
I’ve worked at enough restaurants, to understand food safety, proper cooking times, cooking temperatures, and how to measure correctly.
I offer good cleaning and sanitizing, when in food environments as well as stores.
Overview
7
7
years of professional experience
Work History
Cook
Pizza Hut
Plainville, Kansas
10.2021 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Organized storage areas for efficient usage of space.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Resolved customer complaints regarding food quality or services provided.
Cashier
Mr.K’s Food Town
Plainville, Kansas
11.2020 - 11.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Crew Trainer
McDonald's
Hays, Kansas
04.2018 - 11.2020
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
Education
High School Diploma -
Hays High School
Hays, Kansas05-2021
Skills
- Recipe modification
- Frying
- Supply Restocking
- Recipe-based cooking
- Cooking
- Food presentation
- Contamination prevention
- Ingredients measuring
- Food handling
- Fine Dining
- Customer Service
- Order Verification
- Order prioritization
- Surface cleaning
- Cutting and slicing techniques
- Portion Control
- Cleaning and organization
- New Hire Training
Timeline
Cook
Pizza Hut
10.2021 - Current
Cashier
Mr.K’s Food Town
11.2020 - 11.2021
Crew Trainer
McDonald's
04.2018 - 11.2020
High School Diploma -
Hays High School