Elizabeth Thompson
Sullivan,IN
Summary
Results-oriented professional with over 12 years of experience in the O&P field. Recognized for exceptional reliability, punctuality, and meticulous attention to detail. Proven track record of efficiency and effectiveness in delivering high-quality outcomes, earning acknowledgment from peers and supervisors. Committed to leveraging extensive expertise to drive impactful results, focusing on enhancing operational success and improving patient outcomes. Prepared to contribute immediately and meaningfully to align with the organization's goals and values.
Overview
9
9
years of professional experience
Work History
Benefit & Auths Spc II - Triage - (CAT)
Hanger Clinic
Remote
01.2025 - Current
- Manage time efficiently in order to complete all tasks within deadlines.
- Contribute to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Insurance Verification Specialist II (Consolidation)
Hanger Clinic
Remote
07.2024 - 01.2025
- Conducted comprehensive insurance verifications to ensure accuracy and compliance with industry standards.
- Streamlined verification processes, reducing turnaround time for claim approvals and enhancing operational efficiency.
- Collaborated with healthcare providers to obtain necessary documentation for patient insurance claims.
OFFICE ADMINISTRATOR
Hanger Clinic
Terre Haute, IN, USA
11.2016 - 07.2024
- Coordinated schedules and appointments, ensuring optimal use of resources and time management.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
West Lafayette, IN2026
Skills
- HIPAA regulations and compliance
- Strong verbal and written communication skills
- Proficient in Microsoft applications
Timeline
Benefit & Auths Spc II - Triage - (CAT)
Hanger Clinic
01.2025 - Current
Insurance Verification Specialist II (Consolidation)
Hanger Clinic
07.2024 - 01.2025
OFFICE ADMINISTRATOR
Hanger Clinic
11.2016 - 07.2024
Bachelor of Science - Healthcare Administration
Purdue University Global