Summary
Overview
Work History
Education
Skills
Hobbies / Extra Information
Languages
Timeline
Generic

Elizabeth Torres

Dallas,Texas

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

2
2
years of professional experience

Work History

Torres Auto Service

Pablo Torres
09.2023 - Current
  • Worked in the family business in the front desk aiding customers with their vehicle issues
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Suggested add-on services that would be helpful to customers and improve bottom line.

Gloria's Latin Cuisine

Fernando Diaz
06.2021 - 08.2023
  • Worked at Gloria's for two years as a hostess
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Science - Investment Banking

Mountain View College
Dallas, TX
05.2027

High School Diploma -

Bishop Dunne Catholic School
Dallas, TX
05.2023

Skills

  • Customer Retention
  • Customer Service
  • Attention to Detail
  • Excellent Communication
  • Team Collaboration
  • Strive to treat team members and customers with a familial approach which is crucial as a hostess
  • Problem solving skills
  • Work well under pressure

Hobbies / Extra Information

  • I enjoy the discipline of fitness, the experiments of cooking, the beauty of both admiring and creating, and the joy of playing the electric guitar
  • First generation American, therefore am fluent in both english and spanish which could be useful to help non-english speaking customers feel more comfortable upon entering the restaurant
  • Age: 19

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Torres Auto Service

Pablo Torres
09.2023 - Current

Gloria's Latin Cuisine

Fernando Diaz
06.2021 - 08.2023

Associate of Science - Investment Banking

Mountain View College

High School Diploma -

Bishop Dunne Catholic School

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Elizabeth Torres