Summary
Overview
Work History
Education
Skills
Volunteer Experience
Recognition
Affiliations
Accomplishments
Languages
Timeline
Generic
Elizabeth Townes

Elizabeth Townes

Roselle,NJ

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

9
9
years of professional experience

Work History

Infocus team member

01.2021 - Current
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Assisted management in developing marketing strategies to increase sales.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Worked hard to learn required tasks quickly to maximize performance.

Dept. Supervisor

Home Depot
01.2018 - 01.2024
  • Store safety, observations, 1 on 1's, morning meeting and working with ASM on ant concerns or issues throughout the store
  • Observations / cashiers training / shrink retention / store events / infocus team / working along with ASM with daily task

FES | Front end Associate

Home Depot
01.2016 - 01.2018
  • Processed customer transactions and provided excellent customer service.
  • Assisted in organizing merchandise displays on the sales floor.
  • Maintained a clean, organized and inviting store environment.
  • Greeted customers warmly upon arrival and identified their needs.
  • Provided product knowledge to customers as needed.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Tracked inventory levels using company software programs.
  • Created weekly reports on sales trends for the management team's review.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Verified accuracy of pricing signs throughout store.

Education

Associate -

Essex County College
01.2007

Skills

  • Workplace Safety
  • Cash Handling
  • Cleaning
  • Complaint resolution
  • Customer Service
  • Equipment Operation
  • Complex Problem-Solving
  • Following Instructions
  • Product Knowledge
  • Collaboration and Teamwork
  • Problem-Solving
  • Goal Setting and Achievement
  • Sales and Marketing

Volunteer Experience

  • Infocus team member, 01/01/21, Present
  • Home Depot Veterans Home - Landscaping

Recognition

3 x Platinum Homer Award Winner

Affiliations

Charity events , In home reface for Vets,Celebrating associate achievements and honors

Accomplishments

Received awards for customers service, completing training of several course in a time matter etc.

Languages

English
Professional

Timeline

Infocus team member

01.2021 - Current

Dept. Supervisor

Home Depot
01.2018 - 01.2024

FES | Front end Associate

Home Depot
01.2016 - 01.2018

Associate -

Essex County College

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Elizabeth Townes