Elizabeth Tranquilino
Ontario ,CA
Summary
Well-trained Assistant Restaurant Manager promoting eight years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Shakeys Parlor
Upland, CA
07.2015 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Education
Certificate - Culinary Arts
Chaffey Community College
Rancho Cucamonga, CA05.2019
Skills
- Shift Management
- Employee Scheduling
- Food Safety Compliance
- Staff Training and Development
- Opening and closing procedures
- Training and mentoring
- Team Leadership
- Problem-Solving
- Reliable and Responsible
- Coaching and Mentoring
- Conflict Resolution
- Recruitment and hiring
Certification
- Licensed - alcohol and beverage August 22, 2022
- Certified Serve safe, - August 21, 2021
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assistant Restaurant Manager
Shakeys Parlor
07.2015 - Current
Certificate - Culinary Arts
Chaffey Community College