Elizabeth Turner
Douglasville,US
Summary
With 13 years of experience in semiconductor equipment operation and quality control, I am a highly skilled customer service representative. My expertise includes shift management, communication, and manufacturing, which I utilize to improve workflow efficiency and maintain excellence in different environments. I am dedicated to driving innovation, enhancing customer satisfaction, and optimizing processes through effective team collaboration.
Overview
11
11
years of professional experience
Work History
Master grill operator
Waffle House
Douglasville, GA
10.2024 - Current
- Prepare and cook meals ensuring high quality and consistency, enhancing customer satisfaction
- Maintain grill operations efficiently, contributing to a smooth and timely service
- Collaborate with team to improve kitchen workflow, resulting in faster order completion
- Ensure cleanliness and safety standards, creating a safe and welcoming environment
- Lead grill operations, ensuring top-notch food quality and swift service
- Mentor new staff, boosting team efficiency and customer satisfaction
- Manage complex orders with precision, maintaining high accuracy in fast-paced environment
- Implement stringent food safety protocols
- Optimize grill workflow, reducing average order completion time
- Consistently meet and exceed daily sales targets
Manufacturing Technician
Wolfspeed
MARCY, NY
01.2024 - 10.2024
- Operate advanced manufacturing equipment, ensuring quality control and efficiency in production processes at Wolfspeed
- Collaborate with team to optimize workflows
- Analyze production data to identify areas for improvement
- Implement process enhancements, resulting in measurable increases in output and product quality
- Meticulously maintain and calibrate complex machinery, minimizing downtime and ensuring consistent product specifications
- Document procedures for future reference
- Propose and test novel solutions to manufacturing challenges, contributing to the development of more efficient production methods and cost reductions
- Drive continuous improvement initiatives, leading to significant enhancements in production speed and product reliability
- Consistently meet or exceed targets
Production Operator
Danfoss
UTICA, NY
07.2022 - 01.2024
Medical Records Clerk/Receptionist
Global Business Services
COLUMBUS, GA
11.2015 - 06.2021
Third shift supervisor
Waffle House (WH)
LADONIA, AL
07.2019 - 04.2021
- Managed third shift operations, boosting team efficiency and workflow
- Led 10 team members to improve service speed and customer satisfaction
- Implemented a scheduling system, cutting overtime costs and enhancing morale
- Resolved issues promptly, ensuring consistent quality and service standards
Sales Associate
Kia Auto Sport of Columbus
COLUMBUS, GA
03.2018 - 08.2018
- Facilitated the sale of vehicles to meet customer needs and preferences.
Assistant Manager
Dunkin' Donuts
COLUMBUS, GA
11.2016 - 06.2017
Door Tagger
HARRIS McBURNEY COMPANY
COLUMBUS, GA
03.2015 - 02.2016
Cashier
Winn Dixie
08.2014 - 02.2015
Education
Criminal Justice -
Troy University
Columbus, GA12.2014
High school or equivalent -
Central High School
05.2010
Skills
- Microsoft Office
- Microsoft Word
- Supervising
- Serving
- Restaurant Management
- Food Handling
- Shift Management
- Food Safety
- Assembly
- Manufacturing
- Plastics injection molding
- Programmable logic controllers
- Communication
- Computer skills
- Quick-learning
- Empathy and patience
- Call handling
- Machine operation
- Surface grinding
- Tool maintenance
- Production scheduling
- Equipment calibration
- Quality inspection
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Timeline
Master grill operator
Waffle House
10.2024 - Current
Manufacturing Technician
Wolfspeed
01.2024 - 10.2024
Production Operator
Danfoss
07.2022 - 01.2024
Third shift supervisor
Waffle House (WH)
07.2019 - 04.2021
Sales Associate
Kia Auto Sport of Columbus
03.2018 - 08.2018
Assistant Manager
Dunkin' Donuts
11.2016 - 06.2017
Medical Records Clerk/Receptionist
Global Business Services
11.2015 - 06.2021
Door Tagger
HARRIS McBURNEY COMPANY
03.2015 - 02.2016
Cashier
Winn Dixie
08.2014 - 02.2015
Criminal Justice -
Troy University
High school or equivalent -
Central High School