Elizabeth Urbina
Dallas,TX
Summary
Bilingual professional familiar with all aspects of business logistics. Seeking a full-time position with a well-established company, with room for advancement, growth, and opportunity. Familiar with all aspects of logistics, from receiving in product to shipping,and general warehouse operations, Adaptable with extensive experience in material handling, inspections, and shipping and receiving. Focused on continual process improvement and cost reduction. Detail-oriented highly efficient in leading shipping and receiving operations.
Overview
21
21
years of professional experience
Work History
Warehouse Shipping Clerk/Coordinator
Staff Force
05.2023 - Current
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Monitored stock levels of products and materials and notified management of needs.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Processed orders on-time and without error, completing 98% or better of daily quotas.
IC/QA -Problem Solver
Kohl’s
09.2013 - 06.2018
- Maintained material flow as well as storage and global order fulfillment
- Maintained accurate stock records and schedules. Resolved service issues in timely manner, including coordinating and processing returns
- Maintained and entered data into SAP, Manhattan, SCI,WMS to load and manipulate data and to produce reports
- Followed proper selection procedures as established by company.
- Updated and maintain inspection and quality records and databases to monitor and document compliance with company standards
- Created daily and weekly reports to update test management and project management teams
- Collected and analyzed data to detect extravagance, fraud, or non- compliance with laws, regulations, and management policies
- Conducted periodical cycle counts to prevent potential inventory issues
- Monitored inventory accuracy and movement using manual or computerized inventory systems
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
- Communicated with management about potential inventory risks to fulfill orders on time.
Shipping & Receiving Clerk /Transportation Coordinator
JCPenney
01.2003 - 08.2012
- Executed high volume productivity, often exceeding daily production quotas
- Supported shipment of goods produced and received goods and supplies to be used in or to aid in production/storage of goods destined for sale to customer base
- Processed outbound shipments; completed order entry and invoicing; assisted with inventory count reporting
- Removed completed and defective products and materials, placing them on moving equipment such as conveyors and in specified areas such as loading docks
- Recorded and updated spreadsheets with accurate information
- Communicated effectively with customers, outside carriers, and customer service representatives, handling questions concerns, and complaints with the professionalism that includes a commitment to more efficiently meet customers needs
- Managed queries and reporting for upcoming shipments; organized shipping schedules with delivery requirements with Excel
- Collaborated & negotiated with vendors, qualified new carriers, and worked with the leaders to resolve problems with Outlook
- ACCOMPLISHMENTS
- Initiated new routes that reduced delivery time
- Maintained inventory control for million customer account
- Named “Employee of Month” Promoted to Lead within year time, with direct responsibility for security and shipment of million in inventory
- Reduced shipping operating expenses by while maintaining shipping volume and accuracy
- Recorded numbers of units handled and moved, using daily production sheets or work tickets
- Increased sales by 10%
Education
GED -
Dodge City High School
Dodge City, KS05.1991
Skills
- Profound to follow and accomplish instructions with minimal supervision
- Excellent time-management and coordination skills
- Strong organizational and interpersonal skills
- Ability to lead, train and hire excellent assets
- Excellent multitasking skills in fast paced environment
- Fast learner with skills to adapt to change
- Successfully worked alongside others and contributed to overall team success
- Great attention to details
- Managed up to 50 customer service calls per day increased sales by 10%
Timeline
Warehouse Shipping Clerk/Coordinator
Staff Force
05.2023 - Current
IC/QA -Problem Solver
Kohl’s
09.2013 - 06.2018
Shipping & Receiving Clerk /Transportation Coordinator
JCPenney
01.2003 - 08.2012
GED -
Dodge City High School
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