Elizabeth Valentino
Middletown,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
13
13
years of professional experience
Work History
Wait Staff Member
The Downtown
10.2012 - 06.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Retail Sales Leader
Pier One
06.2007 - 10.2012
- Increased customer engagement to drive interest and boost sales opportunities.
- Developed multiple sales strategies to address range of project and customer types.
- Boosted store revenue with effective upselling techniques and in-depth product knowledge.
- Streamlined checkout processes for faster transactions, reducing wait times and improving the customer experience.
- Organized store events to promote brand awareness and attract new customers, increasing foot traffic during promotional periods.
Education
Associate of Science - Business Management
Brookdale Community College
Lincroft, NJ06.2016
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Food safety understanding
- Front-of-house display creation
- Quality Control
Timeline
Wait Staff Member
The Downtown
10.2012 - 06.2020
Retail Sales Leader
Pier One
06.2007 - 10.2012
Associate of Science - Business Management
Brookdale Community College