Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Valley

Detroit

Summary

Mortgage lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing and ensure adherence to regulatory requirements while maintaining strong client relationships. Valued for collaborative teamwork and results-driven approach, adapting seamlessly to changing market conditions. Actively seeking an opportunity to excel in a performance-driven environment that is dedicated to personal growth and development.

Overview

7
7
years of professional experience

Work History

Mortgage Loan Officer

Rocket Mortgage
01.2021 - 10.2024
  • Evaluated loan borrower applications and matched them with appropriate loan programs while also collaborating with underwriting to ensure compliance with lending guidelines.
  • Provided expert advice on loan options tailored to individual client needs and stayed updated on market trends and lending products to offer competitive solutions.
  • Built and maintained strong relationships with clients, offering exceptional customer service while also addressing client inquiries and providing ongoing support throughout the loan lifecycle.
  • Managed the mortgage process from start to finish, ensuring timely and accurate documentation while also coordinating with clients, real estate agents, and title companies to facilitate smooth closings.

YMCA Unit Supervisor

NORTH OAKLAND FAMILY YMCA
01.2018 - 08.2021
  • Implemented and led our daily schedule of activities discussed in our morning meetings prior to the start of day.
  • Prepared accident reports for parents if such incidents occurred.
  • Reported and discussed with parents in discussing each child's behavior and helped to find the easiest path for them to succeed at camp.
  • Worked with counselors to help their needs within camp to ensure the best environment for all.
  • Fostered a safe and fun environment for 500 campers.
  • Worked as a Site Lead for the YMCA at Oakside Charter Academy.
  • Prepared daily lesson plans and ran a before and after-school program.

Education

Bachelor of Arts - English

Oakland University
Rochester, MI
12-2025

Skills

  • Comprehensive knowledge of mortgage loan products, programs, and underwriting processes
  • Strong ability to analyze credit profiles and assess eligibility for various loan solutions
  • Excellent communication and interpersonal skills for building trust-based client relationships
  • Expertise in navigating industry regulations and ensuring compliance in all transactions
  • Advanced proficiency in CRM systems, including Salesforce and Encompass, for tracking client interactions and managing loan pipelines
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis and professional reporting
  • Familiarity with database management and scheduling tools, enhancing productivity and workflow optimization

Timeline

Mortgage Loan Officer

Rocket Mortgage
01.2021 - 10.2024

YMCA Unit Supervisor

NORTH OAKLAND FAMILY YMCA
01.2018 - 08.2021

Bachelor of Arts - English

Oakland University

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