Elizabeth Vanamburg
Texarkana,TX
Summary
Exceptional customer-service and detail-oriented individual. I am skilled in active listening and have the proven ability to develop and maintain relationships with customers. I prioritize safety and sanitation in any field of work environment. I understand how important professionalism matters in every situation,
Overview
7
7
years of professional experience
Work History
Cosmetologist
SportClips Haircuts
Texarkana, TX
08.2023 - Current
- Provided exceptional haircuts and grooming services, ensuring client satisfaction and repeat business.
- Advised clients on hair care products and styling techniques to enhance their overall experience.
- Maintained cleanliness and organization of workstations to promote a professional environment.
- Collaborated with team members to improve service efficiency and streamline appointment scheduling.
- Conducted thorough consultations to understand client preferences, resulting in tailored haircuts and styles.
- Implemented upselling techniques for products, increasing sales while ensuring client needs were met.
- Resolved customer concerns promptly, fostering positive relationships and loyalty among clientele.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Lash Technician
Lashed By Liz
Texarkana, TX
02.2019 - 06.2023
- Delivered high-quality lash application services, enhancing client satisfaction and retention.
- Educated clients on lash care and maintenance to promote longevity of extensions.
- Implemented efficient scheduling processes to optimize appointment availability and reduce wait times.
- Developed customized lash styles based on individual client preferences and facial features.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Monitored inventory levels, ensuring adequate supply of products needed for services offered.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Followed strict safety standards to protect clients from injury or infection.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Increased efficiency in application times without compromising quality through continuous practice and skill refinement.
- Contributed to a positive salon atmosphere through teamwork, professionalism, and a dedication to high-quality service.
Server
On The Border
Texarkana, TX
10.2018 - 02.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to coordinate orders and optimize workflow.
- Implemented upselling techniques, enhancing overall dining experience and revenue generation.
- Resolved guest complaints promptly, maintaining high levels of customer loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
Certificate - Cosmetology
Cosmetology Academy of Texarkana
Nash, TX07-2019
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Product knowledge
- Social media promotion
- Client education
- Sales expertise
- Relationship building
Timeline
Cosmetologist
SportClips Haircuts
08.2023 - Current
Lash Technician
Lashed By Liz
02.2019 - 06.2023
Server
On The Border
10.2018 - 02.2021
Certificate - Cosmetology
Cosmetology Academy of Texarkana