Elizabeth Varney
Hilliard
Summary
Accomplished General Manager with a proven track record at Circle K, enhancing sales and profitability through strategic leadership and operational management. Skilled in fostering vendor relationships and employee development, achieving high levels of customer satisfaction and team efficiency. Expert in inventory control and adept at driving financial stability, demonstrating a unique blend of hard and soft skills.
Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Circle K
01.2022 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Driver, Warehouse Orders
Traders Hill Farm
11.2018 - 09.2022
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
General Manager
J N C Redemption Center
06.2017 - 08.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
GED -
Waterville Senior High School
Waterville, MESkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Staff management
- Staff training
- Inventory control
- Customer relationship management
- Labor cost controls
- Vendor relationships
- Employee development
Certification
- ServSafe Food Handler's Certification
Timeline
General Manager
Circle K
01.2022 - 01.2025
Driver, Warehouse Orders
Traders Hill Farm
11.2018 - 09.2022
General Manager
J N C Redemption Center
06.2017 - 08.2018
GED -
Waterville Senior High School
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