Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.
Overview
26
26
years of professional experience
Work History
Group Lead
Pfizer
06.2019 - Current
Ensures that the batch record matches the incoming and outgoing product
Keeping good documentation by using GMP standards
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Supported staff with developing professional skills, and abilities, uplifting team performance.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
National Certified Telemetry Tech
Salina Regional Health Care
01.2011 - 05.2019
Interpret heart rhythms
Charting accurate information pertaining to patient care important
Worked effectively in fast-paced environments.
Received the National Telemetry Certification 09-2016
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Mentored new hires, resulting in stronger staff development and increased productivity.
Machine Operator
Tension Envelope Corporation
01.2006 - 01.2011
Inspect envelopes for quality such as measurements for the placement of windows, envelope size, logos and colors.
Packing finished product into boxes
Label cartons with shipping information and product information
Assist the adjuster with changes to the machines
Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Enhanced safety compliance, rigorously following all OSHA guidelines.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Customer Service Manager
Wal-Mart
01.2002 - 01.2006
Checking the accuracy of register tills
Assist with regular meetings
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assisting customers with problems or issues
Increased team productivity by providing ongoing training and support to customer service representatives.
Took ownership of customer issues and followed problems through to resolution.
Assisted with interviews for new front end Associates
Certified Medication Aide
Cambridge Place/Alzheimer’s Wing
01.1999 - 01.2002
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient satisfaction through clear communication and compassionate bedside manner.
Provided training and mentoring for newly hired Aides and Certified Medication Aides, promoting a consistent level of quality care across all staff members.
Education
GED -
Marysville High School
Marysville, KS
06-1994
Skills
Verbal and written communication
Relationship building
Continuous improvement
Group and individual instruction
Employee development
Staff management
Shift leadership
Strong work ethic
Timeline
Group Lead
Pfizer
06.2019 - Current
National Certified Telemetry Tech
Salina Regional Health Care
01.2011 - 05.2019
Machine Operator
Tension Envelope Corporation
01.2006 - 01.2011
Customer Service Manager
Wal-Mart
01.2002 - 01.2006
Certified Medication Aide
Cambridge Place/Alzheimer’s Wing
01.1999 - 01.2002
GED -
Marysville High School
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