Elizabeth Vega
Mission,TX
Summary
Compassionate Caregiver skilled in providing personal assistance to individuals with diverse health-related conditions. Enhanced academic, physical, and emotional development of children through effective lesson planning and promotion of social skills. Certified in CPR and First Aid, with expertise in managing electronic medical records.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Security Officer
Akima Services
Donna, Texas
05.2023 - 12.2024
- Conducted regular patrols to detect and prevent potential security breaches.
- Monitored premises to ensure safety and security for personnel and visitors.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
Security Officer
Deployed services
Donna, Texas
02.2022 - 04.2023
- Conducted regular patrols to detect and prevent potential security breaches.
- Monitored premises to ensure safety and security for personnel and visitors.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
Customer Service Representative
Maximus
Mission, Tx
03.2020 - 02.2022
- Provided product information and guided customers through services offered.
- Assisted customers with inquiries and resolved issues effectively.
- Maintained accurate records of customer interactions in the database.
Sales Associate
7-Eleven
Sharyland, TX
06.2019 - 08.2019
- Trained new sales employees on sales, service and operational strategies to enhance team performance
- Helped average of [Number] customers per day by responding to inquiries and locating products
- Assisted an average of [Number] customers daily by responding to inquiries and locating products
- Developed and nurtured relationships with peers and management to support team success in achieving sales and service goals
Residential Child Care Provider
Caring For You Home Health
McAllen, TX
11.2015 - 02.2017
- Ensured safety and security of children at all times to provide a stable environment
- Performed general housekeeping to support clients, including preparing nutritious meals and maintaining tidy personal areas
- Assisted patients of all ages with diverse health needs at the clinic
- Supported clients in daily living activities by assisting with personal hygiene needs to promote well-being
- Supervised children's activities to ensure safety and engagement to maintain a safe and secure environment
Education
Dental Assisting
The College Of Health Care Professions
McAllen, TX, Tx 02.2019 - 03.2020
Diploma
Mission High School
Mission, TXSkills
- Access control
- Surveillance monitoring
- Risk assessment
- Threat assessment
- Emergency response
- Incident reporting
- Crisis intervention
- First aid and CPR certified
- Use of force
- Safety understanding
- Documentation skills
- Training coordination
- Customer service
- Team collaboration
- Problem solving
- Situational awareness
- Time management
- Conflict resolution
- Identification verification
- First aid and CPR certified
Accomplishments
- Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed - Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts - Product Sales
Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages
Timeline
Security Officer
Akima Services
05.2023 - 12.2024
Security Officer
Deployed services
02.2022 - 04.2023
Customer Service Representative
Maximus
03.2020 - 02.2022
Sales Associate
7-Eleven
06.2019 - 08.2019
Dental Assisting
The College Of Health Care Professions
02.2019 - 03.2020
Residential Child Care Provider
Caring For You Home Health
11.2015 - 02.2017
Diploma
Mission High School