Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Elizabeth Velazco

Fort Worth,TX

Summary

Motivated and detail-oriented supervisor with 8+ years of experience in a high volume retail environment, overseeing daily operations, managing cash handling, and providing exceptional customer service. Proven ability to balance cash drawers with accuracy and train new team members on operational policies. Seeking to leverage strong problem-solving skills and a commitment to accuracy as a Bank Teller at Chase.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Starbucks
12.2018 - Current
  • Demonstrated ability to manage a team of employees and ensure successful shift operations.
  • Responsible for cash handling.
  • Managed store closing and opening procedures to ensure safety and security.
  • Assisted customers with inquiries, orders and complaints in a timely manner.
  • Perfecting the customer connection experience by providing personalized service, resulting in a loyal customer base.
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Managed inventory levels and minimized loss, following company systems and guidelines.

Barista

Starbucks
01.2017 - 12.2018
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.

Education

Bachelor of Arts - Business Administration

Arizona State University
Tempe, AZ
05-2027

Associate of Arts -

Tarrant County College
Fort Worth, TX
05-2021

Skills

  • Multitasking and Time management
  • Attention to detail
  • Strong verbal and written communication
  • Customer-oriented
  • Problem-solving
  • Team Player
  • Cash management

Accomplishments

    Partner of the Quarter Award- Starbucks version of employee of the month.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
12.2018 - Current

Barista

Starbucks
01.2017 - 12.2018

Bachelor of Arts - Business Administration

Arizona State University

Associate of Arts -

Tarrant County College

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