Elizabeth Velazquez
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS COFFEE COMPANY
Miramar, FL
05.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Cultivated to recall customers' names and orders each by name.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Educated coworkers and customers about new products.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prioritized drink requests while managing interruptions.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Phlebotomy Externship
Any Lab Test Now
Coral Springs, FL
03.2025 - 03.2025
- Maintained a clean and organized work area, adhering to proper sanitation procedures at all times.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Assisted other medical personnel in preparing patients for testing, including taking vital signs and collecting urine samples.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Interacted with patients to gather and record data prior to blood draws.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
CNA Clinical
Boca Regional Hospital
Boca Raton, FL
08.2024 - 08.2024
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Reported changes in patient conditions to registered nurse or physician.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Answered patient call lights promptly and responded to requests appropriately.
Aftercare Counselor
City Of Pembroke Pines
Pembroke Pines, FL
10.2018 - 05.2021
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Organized and supervised games and fun recreational activities to promote physical, mental and social development in children.
Social Media Specialist
Two Rivers Church
Cooper City, FL
03.2020 - 01.2021
- Strategized social media campaigns, helping to meet goals and reach untapped potential viewers.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Assessed content and tone for consistency to optimize social media accounts.
- Conducted daily updates to social media profiles to boost church online presence.
- Created social media content with consistent content and tone.
- Wrote social media content to increase engagement with viewers.
Education
Bachelor of Arts - Political Science And Government
Florida International University
Miami, FL05.2022
Associate of Arts -
Broward College
Fort Lauderdale, FL05.2021
High School Diploma -
Pembroke Pines Charter High School
Pembroke Pines, FL05.2018
Skills
- Food Storage Management
- Organization and Prioritization
- Detail-Oriented
- Time management
- Vital signs measurement
- Communication skills
- Team collaboration
- Venipuncture techniques
- Specimen handling
- Equipment maintenance
- Safety protocols
Accomplishments
- Won Partner of the Quarter in 2022.
Certification
NHA Certification in Phlebotomy, issued March 2025.
CNA License, issued in November 2024.
BLS Certification, issued September 2024.
Languages
English
Timeline
Phlebotomy Externship
Any Lab Test Now
03.2025 - 03.2025
CNA Clinical
Boca Regional Hospital
08.2024 - 08.2024
Barista
STARBUCKS COFFEE COMPANY
05.2021 - Current
Social Media Specialist
Two Rivers Church
03.2020 - 01.2021
Aftercare Counselor
City Of Pembroke Pines
10.2018 - 05.2021
Bachelor of Arts - Political Science And Government
Florida International University
Associate of Arts -
Broward College
High School Diploma -
Pembroke Pines Charter High School
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