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Elizabeth Vincent
Cleveland,OH
Summary
Driven Licensing Specialist with a proven track record at Specialized Alternatives for Families and Youth, ensuring 100% renewal of expiring licenses through meticulous documentation and regulatory compliance. Excelled in customer service and teamwork, adept in TEAMS and Excel, showcasing exceptional organizational skills and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Licensing Specialist
Specialized Alternatives for Families and Youth
10.2016 - Current
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Conducted regular reviews of existing licenses to ensure continued alignment with evolving regulations and standards.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Created documents with applicant information and verified data against the National Sexual Registry, the State of Ohio Alleged Perpetrator, and the Ohio Bureau of Motor Vehicles database information.
- Performed routine data entry or document management.
- Stayed up-to-date on Ohio laws and licensing requirements to complete accurate and efficient reviews.
- Updated operational records or licensing information using computer terminals.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Education
Master of Arts - Social Worker
Cleveland State University
Cleveland, Ohio05.2014
Bachelor of Arts - Psychology
Notre Dame College
Cleveland, OH05.1997
Skills
- TEAMS
- Windows
- SACWIS
- Excel
- Teamwork and Collaboration
- Customer Service
- Time Management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Excel
Micrsoft TEAMS
Outlook
Timeline
Licensing Specialist
Specialized Alternatives for Families and Youth
10.2016 - Current
Master of Arts - Social Worker
Cleveland State University
Bachelor of Arts - Psychology
Notre Dame College
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