Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Elizabeth Vincent

Cleveland,OH

Summary

Driven Licensing Specialist with a proven track record at Specialized Alternatives for Families and Youth, ensuring 100% renewal of expiring licenses through meticulous documentation and regulatory compliance. Excelled in customer service and teamwork, adept in TEAMS and Excel, showcasing exceptional organizational skills and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Licensing Specialist

Specialized Alternatives for Families and Youth
10.2016 - Current
  • Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
  • Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
  • Conducted regular reviews of existing licenses to ensure continued alignment with evolving regulations and standards.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Created documents with applicant information and verified data against the National Sexual Registry, the State of Ohio Alleged Perpetrator, and the Ohio Bureau of Motor Vehicles database information.
  • Performed routine data entry or document management.
  • Stayed up-to-date on Ohio laws and licensing requirements to complete accurate and efficient reviews.
  • Updated operational records or licensing information using computer terminals.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.

Education

Master of Arts - Social Worker

Cleveland State University
Cleveland, Ohio
05.2014

Bachelor of Arts - Psychology

Notre Dame College
Cleveland, OH
05.1997

Skills

  • TEAMS
  • Windows
  • SACWIS
  • Excel
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Word

Microsoft Excel

Micrsoft TEAMS

Outlook

Timeline

Licensing Specialist

Specialized Alternatives for Families and Youth
10.2016 - Current

Master of Arts - Social Worker

Cleveland State University

Bachelor of Arts - Psychology

Notre Dame College
Elizabeth Vincent