Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Visan-Ramberg

546B Howard Ln. San Clemente,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company goals and their success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Membership Advisor

Orangetheory Fitness
12.2022 - 06.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Maintained a clean lobby/studio environment; assisted with inventory.
  • Skilled at working independently and collaboratively in a team environment.
  • Performed cold-calling and follow-ups with leads.
  • Assisted clients throughout sales process and provided after-sales support.

Sales Associate

Orangetheory Fitness
01.2022 - 11.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Delivered scripted sales pitch to potential customers, adjusting to meet needs of specific individuals.

Barista Shift Lead

BlackRock Coffee Bar
01.2020 - 12.2021
    • Served customers quickly and efficiently and created strategies to prevent delays.
    • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
    • Handled and resolved customer issues/complaints with professionalism and tact to drive customer satisfaction.
    • Memorized ingredients and recipes for wide variety specialty drinks.

Education

High School Diploma -

Sandy High School
Sandy, OR
06.2017

Skills

  • Customer Service
  • Highly Observant
  • Adaptable
  • Basic Human Anatomy
  • Goal Setting
  • Empathy/Compassion
  • Positive Attitude
  • CPR/AED

Certification

Certified Personal Trainer, ACE - June 2023

Timeline

Membership Advisor

Orangetheory Fitness
12.2022 - 06.2023

Sales Associate

Orangetheory Fitness
01.2022 - 11.2022

Barista Shift Lead

BlackRock Coffee Bar
01.2020 - 12.2021

High School Diploma -

Sandy High School

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Elizabeth Visan-Ramberg