ELIZABETH Viveros

Provide exceptional customer service.

• Help with different marketing campaigns, projects, and giveaways
• Called around 50-60 agencies per day and emailed about 10-20 different insurance agencies to promote our product.
• Help with data spreadsheets for our data analyst and sales team.

• Provide excellent customer service in person and over the phone
• Schedule appointments via phone and email
• Basic office work
• Offer help with animals when necessary.

• Deal with customers face to face or over the phone and answer questions/concerns they may have
• Sell/promote our current products
• Light office work including answering phones and emails.

• Answering phone calls
• Setting and checking members and guests in and out for appointments
• Greeting members and guests upon arrival
• Promoting the Wellness Program
• Staying updated on retail products and promotions
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

• Helped with after school care providing transportation, homework help, doing dishes, making dinner, and scheduling appointments.

• Supervised 16-20 employees
• Answered phone calls
• Helped with scheduling employees and volunteers
• Managed company programs throughout the summer.