Elizabeth Wade
Oklahoma City ,OK
Summary
Proactive administrator, proven to be strong at strategic planning and delegation of tasks. Proficient in SalesForce coupled with in-depth knowledge of system processes and daily operations. Communicative and direct professional committed to achieving quality results. Strong interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Administrator
Top Golf
04.2023 - Current
- Boosted sales revenue by processing and assigning leads to the sales team while contributing to event marketing, sales and brand promotion.
- Established strong relationships with clients through timely communication with confidence and efficiency.
- Performed tasks in a self-directed work environment, managing day-to-day operations and decisions.
- Manage payment verification through multiple different platforms.
- Trained in every-day office nuances, including office machinery, documentation, and keeping systems up to date.
Bay Host/Waitress/Server
Top Golf
04.2022 - 04.2023
- Answered customer questions with responses about menu, promotions and specials.
- Enhanced customer satisfaction by providing exceptional customer service and promptly addressing customer needs and requests.
- Handled transactions accurately, maintaining a balanced register at the end of each shift while also following company procedures to correctly handle cash, credit and gift certificate transactions.
Waitress/Server
IHOP
07.2021 - 02.2022
- Handled high-pressure interactions and situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders.
- Maintained a clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
- Proved successful working within tight deadlines and limited staff.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Epic One On One Charter High School
Oklahoma City, OK05-2021
Skills
- Sales Training and Support
- Strategic Planning
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
- Professionalism
Timeline
Sales Administrator
Top Golf
04.2023 - Current
Bay Host/Waitress/Server
Top Golf
04.2022 - 04.2023
Waitress/Server
IHOP
07.2021 - 02.2022
High School Diploma -
Epic One On One Charter High School
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