Elizabeth Walker
Owenton,KY
Summary
Detail-oriented Administrative Assistant with four years of experience supporting office operations in fast-paced environments. Proficient in Microsoft Word and Adobe applications, with strong skills in document preparation, records management, and data entry. Known for accuracy, professionalism, and the ability to manage multiple tasks efficiently
Overview
6
6
years of professional experience
Work History
Executive Administrative Assistant
Kentucky Public Service Commission
Frankfort, KY
03.2025 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail and phone calls.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Processed and mailed certified documents
- Seamlessly interacted with colleagues to plan and complete special projects.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
Sales Representative
Gusher Pumps
Williamstown, KY
10.2022 - 09.2024
- Provided customers with quotes on product for replacement or new application
- Accurately determined customer needs based on provided specifications
- Drafted comprehensive and accurate purchase orders
Shipping Coordinator
Gusher Pumps
Williamstown, KY
10.2022 - 09.2024
- Effectively communicated with shipping companies and customers to schedule shipments
- Drafted customs paperwork for shipments outside the United States
- Created bills of lading and labeling to ensure accurate shipping from warehouse to destination
Invoicing
Gusher Pumps
Williamstown, KY
10.2022 - 09.2024
- Removed items from electronic inventory
- Ensured accurate customer billing statements
- Maintained appropriate records shipped inventory
- Maintained paper records organized per company policy
Cashier/Customer Service
Frankfort Ford Lincoln
Frankfort, KY
03.2022 - 07.2022
- Maintained customer satisfaction with quick and professional handling of product returns
- Resolved customer complaints and maintained a clean and tidy checkout area
- Counted money in drawers at the beginning and end of each shift
- Utilized Point of Sale system to handle customer cash and credit card transactions
- Maintained awareness of surroundings and secured cash to minimize loss potential
- Performed cash, card, and check transactions to complete customer purchases.
Restaurant Team Member
Dairy Queen
Walton, KY
07.2020 - 10.2020
- Assembled food according to standard recipes with requested changes for customer satisfaction
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company
- Greeted customers with a smile
- Completed customer requests
- Consistently responded to customer questions with excellent customer service
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Office Assistant
Owen County High School
Owenton, KY
01.2020 - 05.2020
- Highly regarded by office staff
- Consistent and efficient work
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information.
Education
Certificate - Business Administration, Administrative Assistant
Ashworth College
Peachtree Corners, GA2021
High school diploma -
Owen County High School
Owenton05-2020
Skills
- Business Development
- Customer Relations
- Records Management
- Client Account Management
- Microsoft Office (word, outlook, excel)
- Adobe
- Information confidentiality
Timeline
Executive Administrative Assistant
Kentucky Public Service Commission
03.2025 - Current
Sales Representative
Gusher Pumps
10.2022 - 09.2024
Shipping Coordinator
Gusher Pumps
10.2022 - 09.2024
Invoicing
Gusher Pumps
10.2022 - 09.2024
Cashier/Customer Service
Frankfort Ford Lincoln
03.2022 - 07.2022
Restaurant Team Member
Dairy Queen
07.2020 - 10.2020
Office Assistant
Owen County High School
01.2020 - 05.2020
Certificate - Business Administration, Administrative Assistant
Ashworth College
High school diploma -
Owen County High School