Experienced in many areas of customer service from dining to service center of retail. Extensive food service knowledge and experience. Great positive demeanor and always with a smile. Hands on skills using heavy machinery and space management in a warehouse atmosphere. Great team player who can make connections with anyone.
Hi, I’m
Elizabeth Weichert
Platteville,WI
Summary
Overview
7
years of professional experience
Work History
Dubuque Golf And Country Club
Dining Room Server
08.2023 - Current
Job overview
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
- Streamlined the seating process for optimal flow and reduced wait times through effective table management.
- Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
- Boosted customer loyalty with personalized attention, remembering regulars'' preferences, and making recommendations based on individual tastes.
- Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
- Completed thorough side work duties before opening and after closing to maintain an organized dining area that was ready for service at all times.
Applebee's Neighborhood Grill & Bar
Server
08.2022 - 04.2023
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
The Home Depot
Order Fulfillment Associate
03.2019 - 07.2022
Job overview
- Picking customers orders and preparing them from delivery or pickup according to the customer’s needs
- Organizing order storage and maintaining a clean work environment
- Assisting any and all customers in finding products or services
- Systems and service desk training to aid customers in creating, changing, or releasing special orders
- Cashier and money handling training
- The ability to lead and coach a small team of fellow delivery associates
- OSHA certified through Home Depot to operate machine equipment such as a forklift, reach truck, pallet jack, and electric ladder
- Safely and efficiently moving heavy loads of product weighing 50+ lbs
- For customers.
Sand Valley LLC
Housekeeper
06.2017 - 08.2020
Job overview
- Removing dirty linens and disinfecting guest’s rooms without disturbing their personal belongings
- Following CDC guidelines for disinfecting rooms after checkout during a global pandemic
- This included stripping and replacing all linens, disinfecting every single surface, replacing all condiments used or unused, scrubbing and disinfecting the shower and bathroom areas, and maintaining distance between guests and fellow housekeepers while wearing the required face coverings
- Cleaning and restocking public restrooms and lobby areas to maintain a friendly and clean atmosphere
- Operated a golf cart to transport services throughout the entire resort
- Kept an organized and clean cart and closet to maximize efficiency
- On occasion, cleaned biohazard material with the right personal protective equipment and chemicals.
Education
University of Wisconsin - PlattevillePlatteville, WI
Bachelor of Science from Forensic Investigation
05.2025
University Overview
Nekoosa High SchoolNekoosa, WI
High School Diploma
05.2020
University Overview
Skills
- Pulling and preparing orders
- ERP systems
- Customer Service
- Effective work relationships
- Service Prioritization
- Food Service Skills
- Customer Engagement
- Team player attitude
Timeline
Dining Room Server
Dubuque Golf And Country Club
08.2023 - Current
Server
Applebee's Neighborhood Grill & Bar
08.2022 - 04.2023
Order Fulfillment Associate
The Home Depot
03.2019 - 07.2022
Housekeeper
Sand Valley LLC
06.2017 - 08.2020
University of Wisconsin - Platteville
Bachelor of Science from Forensic Investigation
Nekoosa High School
High School Diploma
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