Elizabeth Wells
Raleigh,NC
Summary
Particular areas of work expertise include clerical and practical business skills, customer service, creative problem solving, supervising, and long-form editing. Proficient skills include the Dewey Decimal System, Microsoft Word, Power Point, Excel, Adobe Photoshop, various business content management systems, register and financial, and clerical and file handling. Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash
Rockville, MD
12.2022 - Current
- Delivered customer orders promptly while ensuring accuracy and quality of service.
- Navigated diverse routes efficiently to optimize delivery times and minimize delays.
- Utilized GPS technology to locate addresses and enhance delivery efficiency.
- Communicated effectively with customers to confirm order details and address inquiries.
Veterinary Receptionist
A Cat Clinic
Boyds, MD
08.2022 - 11.2022
- Assisted veterinarians with examinations and treatments for feline patients.
- Maintained cleanliness and organization of clinic environments to ensure safety standards.
- Provided compassionate care during patient handling and post-operative recovery.
- Educated pet owners on health, nutrition, and preventative care for cats.
Pet Sitter
Care.com Inc
Gaithersburg, MD
10.2017 - 03.2022
- Provided attentive and compassionate care for diverse pets, ensuring safety and well-being.
- Developed customized feeding and exercise plans tailored to individual pet needs.
- Managed multiple client schedules efficiently, maintaining high standards of reliability and communication.
- Monitored pet behavior and health, alerting owners to any concerns or changes promptly.
Library Receptionist
University of Maryland McKeldin Library
College Park, MD
09.2016 - 05.2020
- Continued expertise in Library Services applications such as Ares, Iliad, and Aleph. Extensive knowledge of processing library holds and hold requests, both USMAI and libraries in the Top Ten. Experience in delegating tasks to other student workers in a high-pressure environment, as well as soft skills in interpersonal relationships with coworkers and supervisors. Able to provide patrons with knowledge about books, media, faculty, subject specialties, and general information about The University of Maryland.
Library Desk Receptionist
Montgomery College Student Library
Rockville, MD
09.2015 - 05.2016
- Expertise in Library Services applications including proficiency in ILL and ICLS, providing students with assistance checking out books, receiving and shelving books, researching, cataloging, and proper equipment use. Developing and indexing databases that provide vital information for library users. Providing assistance to students using library computers, checking out laptops, tablets, and group study rooms and monitoring all library activities. Knowledgable in Library of Congress call number system.
Sales Associate
Hallmark Sales Associate
Wheaton, MD
02.2014 - 08.2015
- Training, supervising and instructing new sales associates, clerical duties, indexing and organizing inventory, building and decorating store displays, stocking the floor, managing daily financial reports and cash, managing the registers including refunds and returns, opening and closing the store, performing sales floor work such as greeting and assisting customers, and maintaining a clean and well organized workspace.
Concessions Employee
Concessions Employee
Potomac, MD
07.2013 - 08.2013
- Short-term summer volunteer community service work providing PGA members and fans with concessions including water, lemonade and ice cream, etc., managing cash transactions and register transactions, performing sales floor work such as greeting and assisting customers, managing, indexing and organizing snack inventory, and maintaining clean and sanitary work environment.
- Professional Golfers’ Association (PGA) Tour
Education
Bachelor Of Arts - English Language and Literature
University of Maryland
College Park, MD12-2020
Bachelor Of Arts - English Language and Literature
Montgomery College
Rockville, MD03-2026
Skills
- Microsoft Office
- Valid Driver's license
- Time management
- Customer/Client relations
- Telephone skills
- Data entry
ABOUT
Accomplished and upbeat full time student at the University of Maryland pursuing an English Language and Literature degree with six years of experience in an intensive, demanding work environment as a part time library student worker. Also has three years of retail experience in fast-paced retail positions and leadership roles. Eager for opportunities to grow skillset in excellent customer service, time management, organization, clerical duties, business transactions and responsibilities, inventory duties, and leadership.
Timeline
Delivery Driver
DoorDash
12.2022 - Current
Veterinary Receptionist
A Cat Clinic
08.2022 - 11.2022
Pet Sitter
Care.com Inc
10.2017 - 03.2022
Library Receptionist
University of Maryland McKeldin Library
09.2016 - 05.2020
Library Desk Receptionist
Montgomery College Student Library
09.2015 - 05.2016
Sales Associate
Hallmark Sales Associate
02.2014 - 08.2015
Concessions Employee
Concessions Employee
07.2013 - 08.2013
Bachelor Of Arts - English Language and Literature
University of Maryland
Bachelor Of Arts - English Language and Literature
Montgomery College