Elizabeth White
Ocala,FL
Summary
Intuitive customer service representative with a comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with a talent for creating unique looks that inspire customer confidence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sally Beauty
07.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing the best products.
- Promoted additional products and services to increase sales numbers and revenue with a diverse selection.
- Developed in-depth product knowledge and kept up to date with the latest trends in beauty to avail of resources and apply best practices.
- Arranged merchandise to present visually appealing displays and attract clientele.
Jewelry Specialist/Clerical
Jared’s
10.2021 - 04.2023
- I asked open-ended questions to determine what customers required, available budgets, and target recipients for each purchase.
- Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
- Fabricated pieces by hand and using specialized equipment.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
Third Key Manager
Claire’s
03.2021 - 10.2021
- Directed employees to create displays, upsell featured items, and tidy the store during assigned shifts.
- Counted registers and cleaned and secured the shop at the end of the shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
General Manager
Yogurt Mountain
01.2020 - 07.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Cafe Lead
Books A Million
05.2019 - 01.2020
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
Associate of Applied Science - Radiologic Technology
Rasmussen University
Ocala, FL06.2025
High School Diploma -
Terry Parker High School
Jacksonville, FL05.2018
Skills
- Customer Service
- Sales Expertise
- Flexibility and Adaptability
- Sales Closing
- Inventory Control
- Sales Proficiency
- Relationship Building
- Payment Processing
Certification
- First Aid/CPR/AED Certified
Timeline
Beauty Advisor
Sally Beauty
07.2023 - Current
Jewelry Specialist/Clerical
Jared’s
10.2021 - 04.2023
Third Key Manager
Claire’s
03.2021 - 10.2021
General Manager
Yogurt Mountain
01.2020 - 07.2020
Cafe Lead
Books A Million
05.2019 - 01.2020
Associate of Applied Science - Radiologic Technology
Rasmussen University
High School Diploma -
Terry Parker High School
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