Summary
Overview
Work History
Education
Skills
Certification
Professional Affiliations
Publications
Accomplishments
Timeline
Generic

Elizabeth Williams

MILFORD,CT

Summary

Enthusiastic doctoral-prepared and board-certified nurse leader with 25 years’ experience in nursing leadership, behavioral health and acute care hospital nursing. Skilled in strategic planning, regulatory compliance, and patient care coordination. Has proven track record of boosting staff morale, increasing patient satisfaction, and decreasing nurse turnover. Excels at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Patient Services Manager - Geriatric Psychiatry

Bridgeport Hospital
Bridgeport, CT
07.2022 - Current
  • Leads a team of 50 healthcare professionals in a challenging environment combining both adult and geriatric patient populations.
  • Participated in strategic planning initiatives designed to improve overall operations.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Handled multifaceted challenges by addressing concerns of families, patients, and clinical staff.

Assistant Nurse Manager - Telemetry/Med-Surg

Bridgeport Hospital - Milford Campus
Milford, CT
12.2019 - 07.2022
  • Oversees team of 70 healthcare professionals to maintain high standards of patient care.
  • Oversees daily clinical operations, encompassing staffing, payroll, quality management, and patient satisfaction.
  • Offers direct patient care, serving as a primary clinical resource for nurses.
  • Successfully implemented many quality initiatives including daily leadership rounding, Fall TIPS fall prevention program, high reliability rounding, and personalized music to reduce agitation in patients with dementia.

Off-Shift Administrative Supervisor

Bridgeport Hospital - Milford Campus
Milford, CT
12.2013 - 12.2019
  • Responsible for all nursing care and patient safety, while acting as clinical resource
  • Manages bed assignments, staffing levels, and resources for each nursing department
  • Addresses patient relations issues and provides service-recovery as needed

Nursing Supervisor - Part Time

Stamford Hospital
Stamford, CT
06.2015 - 11.2017
  • Functioned as off-shift hospital administrator for 305-bed magnet designated, level II trauma hospital
  • Assisted and supported administration, staff, and patients during opening of new hospital.

Charge/Staff Nurse

Milford Hospital
Milford, CT
05.2000 - 12.2013
  • · Charge nurse responsibilities on a 32-bed medical-surgical, telemetry, and hospice unit.
  • · Member of the shared-governance committee and assisted instituting hourly rounding

Education

Doctor of Nursing Practice - Healthcare Systems Leadership

Chamberlain University
Downers Grove, IL
06-2022

Master of Science - Nursing

University of Phoenix
Phoenix, AZ
09-2012

Bachelor of Science - Nursing

Sacred Heart University
Fairfield, CT
05-2000

Skills

  • Department management
  • Quality improvement
  • Conflict management
  • Staff leadership
  • Crisis intervention
  • Budget management
  • Policy development
  • Nursing team oversight

Certification

Registered Nurse: Connecticut, License #063853

ANCC Nurse Executive Board Certification

Basic Life Support (BLS) certification, American Heart Association

CPI Training: Nonviolent crisis intervention with advanced physical skills

Professional Affiliations

  • Connecticut Hospital Association - Nurse Manager Council
  • American Psychiatric Nurses Association
  • American Nurses Association

Publications

Belenchia, E. J. (2023). An individualized music listening program to reduce agitation in hospitalized patients with Alzheimer's disease and related dementias . Geriatric nursing (New York, N.Y.), 52, 157-164. https://doi.org/10.1016/j.gerinurse.2023.06.003

Accomplishments

Nightingale Award, 2018 - Awarded for excellence in nursing

Timeline

Patient Services Manager - Geriatric Psychiatry

Bridgeport Hospital
07.2022 - Current

Assistant Nurse Manager - Telemetry/Med-Surg

Bridgeport Hospital - Milford Campus
12.2019 - 07.2022

Nursing Supervisor - Part Time

Stamford Hospital
06.2015 - 11.2017

Off-Shift Administrative Supervisor

Bridgeport Hospital - Milford Campus
12.2013 - 12.2019

Charge/Staff Nurse

Milford Hospital
05.2000 - 12.2013

Doctor of Nursing Practice - Healthcare Systems Leadership

Chamberlain University

Master of Science - Nursing

University of Phoenix

Bachelor of Science - Nursing

Sacred Heart University
Elizabeth Williams