Elizabeth Williams
Trenton,NJ
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
02.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and gate post.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Sunstates Security
04.2023 - 08.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Customer Service Representative
U-Haul
04.2021 - 08.2023
- Dispatch moving vehicles, Manage storage spaces, Assist customers with store purchases etc
phone representative (wfh)
Startek
01.2022 - 03.2023
- Take in coming calls to assist customer with cable internet and phone services
- Tech calls as well
Server
Cracker Barrel
01.2018 - 07.2022
- Greet and serve customers food and beverages
Cook/Cashier
LIL CEASERS
05.2021 - 01.2022
- Ring up customers and prep & cook food
Server
T.G.I Fridays
04.2020 - 10.2021
- Greet and serve customers food and beverages
Warehouse Associate
Amazon Warehouse
10.2019 - 01.2021
- Pack, sort, scan packages
Customer Service Representative (WFH)
ETS Inc.
12.2018 - 09.2019
- Take incoming calls from test takers and schools to verify and set up test dates
Education
High School graduate -
Trenton Central High School
Trenton, NJ06.2019
Skills
- Serving Experience
- Cooking
- Host/Hostess
- Cashiering
- Bartending
- Food Preparation
- Customer Service
- Technical Support
- Upselling
- Retail Sales
- Communication Skills
- Food Service
- Warehouse Experience
- Typing
- Data Entry
- Microsoft Word
- Time Management
- Cash Handling
- Security
Certification
SORA, Armed/Unarmed Training, Texas Church Shooting, NJ State Police armed letter, Role of security officers, Allied Universal video, First Aid Awareness, This might shock you video, First aid video, Active Shooter, Options when in an active shooter situation, Run, Hide, Fight video, Use of force, Fire officer safety, Training video, Report writing, Referrals, Social media, Homeland Security, Boston Marathon, 8 signs of terrorism, Suicide bombers, Bomb threat call, Bomb threat Checklist, Ethics, Incident command, Training video, Street gangs, Gangs in the military video
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Officer
Allied Universal Security Services
02.2024 - 02.2025
Security Officer
Sunstates Security
04.2023 - 08.2024
phone representative (wfh)
Startek
01.2022 - 03.2023
Cook/Cashier
LIL CEASERS
05.2021 - 01.2022
Customer Service Representative
U-Haul
04.2021 - 08.2023
Server
T.G.I Fridays
04.2020 - 10.2021
Warehouse Associate
Amazon Warehouse
10.2019 - 01.2021
Customer Service Representative (WFH)
ETS Inc.
12.2018 - 09.2019
Server
Cracker Barrel
01.2018 - 07.2022
High School graduate -
Trenton Central High School
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