Elizabeth Williams
Summary
I am a diligent and efficient worker. I enjoy connecting with people while doing my job whether it is with a customer or an associate. I'm use to working in a high volume and fast paced environment that requires me to be on the floor anywhere from 8 to 11 hours a day. Anything that is thrown at me I can handle. I enjoy challenging myself, taking on new tasks, and learning new and different things.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
Work History
Lead Barista
Union Coffee
Milford
10.2020 - Current
- Led a team of baristas in high-volume settings, ensuring excellent beverage quality and customer satisfaction every shift.
- Developed and implemented training programs for new staff, enhancing product knowledge and improving service efficiency.
- Managed inventory control processes, optimizing stock levels to reduce waste and maintain product availability.
Shift Leader
Troy’s Fresh Kitchen
Londonderry
11.2024 - 01.2026
- Supervised daily operations, ensuring smooth workflow and timely service in a fast-paced environment.
- Trained new staff, helped resolve schedule conflicts, helped plan monthly specials menu items.
- Monitored inventory levels and restocked supplies, maintaining optimal stock availability for daily operations.
Truck Unloader
Target
Nashua
03.2019 - 04.2020
- Efficiently unloaded and organized freight to ensure timely stocking of merchandise on store shelves.
- Collaborated with team members to maintain a clean and safe work environment, adhering to safety protocols.
- Monitored inventory levels, promptly reporting discrepancies to management to streamline stock replenishment processes.
Shift Manager
Starbucks
Nashua
09.2017 - 03.2020
- Supervised daily operations by managing staff shifts, ensuring efficient service delivery, and maintaining high customer satisfaction levels.
- Trained and mentored new team members on store protocols and customer service standards, enhancing overall team performance.
- Implemented inventory management practices that reduced waste and ensured optimal stock levels, improving product availability.
Education
Boynton Beach High School
Boynton Beach, FLSkills
- Beverage quality
- Customer satisfaction
- Team leadership
- Staff training
- Inventory management
- Operational oversight
- Workflow optimization
- Scheduling management
- Menu planning
- Safety compliance
- Conflict resolution
- Product knowledge
- High-volume service
- Quality assurance
- Performance evaluation
- Customer engagement
- Cross-functional collaboration
- POS systems
- Health codes compliance
- Promotional events
- Barista training
- Conflict handling
- Coffee and tea expertise
Timeline
Shift Leader
Troy’s Fresh Kitchen
11.2024 - 01.2026
Lead Barista
Union Coffee
10.2020 - Current
Truck Unloader
Target
03.2019 - 04.2020
Shift Manager
Starbucks
09.2017 - 03.2020
Boynton Beach High School