Elizabeth Wilson
Eden,WI
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
A goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Create Salon and Spa
Fond Du Lac, WI
09.2024 - Current
- Provided personalized hair and skincare consultations to enhance client satisfaction.
- Executed a variety of hair services including cutting, coloring, and styling techniques.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Utilized industry-standard tools and products to deliver high-quality services consistently.
- Developed strong relationships with clients through effective communication and follow-up care.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Answered phone calls and emails to schedule client appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Developed new techniques to improve appearance of customer and provide different looks.
Cashier
Walmart
Fond Du Lac, WI
06.2023 - 02.2024
- Collaborated with team members to manage stock levels and replenish shelves as needed.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at registers, facilitating timely restocking procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Waitress
Mayville Golf Course
Mayville, WI
07.2022 - 06.2023
- Provided exceptional customer service in high-pressure dining environment.
- Accurately processed orders and managed transactions using POS systems.
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled customer inquiries and complaints with professionalism and efficiency.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Cashier
Piggly Wiggly Supermarket
Mayville, WI
03.2021 - 06.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Welcomed customers and helped determine their needs.
Education
Cosmetology License - Cosmetology
Moraine Park Technical College
Fond Du Lac, WI08.2024
High School Diploma -
Horicon High School
Horicon, WI05.2023
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed Cosmetologist
- Customer consultation
- Decision-making
- Sales and upselling
- QuickBooks proficiency
- Payment processing expertise
- Workspace organization
- Creativity and originality
- Scheduling appointments
- Clear communication
- Hair styling
- Professionalism and ethics
- Social media promotion
- Client education
- Issue resolution
- Selling and upselling
- Salon management
Timeline
Cosmetologist
Create Salon and Spa
09.2024 - Current
Cashier
Walmart
06.2023 - 02.2024
Waitress
Mayville Golf Course
07.2022 - 06.2023
Cashier
Piggly Wiggly Supermarket
03.2021 - 06.2022
Cosmetology License - Cosmetology
Moraine Park Technical College
High School Diploma -
Horicon High School