ELIZABETH YEAKLE
Marion,IN
Summary
I am a passionate and driven individual with abundance experience in retail management. My key motivators are clearly defined goals and opportunity for self-development within my professional career. I am focused on creating and maintaining a fun, positive and energetic work environment.
Overview
18
18
years of professional experience
Work History
Meter Revenue Operations
American Electric Power, AEP
03.2020 - Current
Troubleshoot Meters
Disconnect and Reconnect Customers
Meter Reading
Field support to current field specialist
Secertary
Marion General Hospital
01.2017 - 03.2020
- Direct hands-on patient care
- Responsible for performing general secretarial, receptionist and clerical duties in an accurate and timely manner
- Assisting in maintaining a safe environment by communicating patient needs to the nursing staff
Comforts of Home
07.2016 - 11.2016
- Answered customer questions regarding products, prices and availability
- Built floor plans based off of customers needs
- Responded to all customer inquires in a timely manner
The Cellular Connection
09.2011 - 07.2016
- Surpassed revenue goals in four consecutive quarters
- Executed daily cold calls to top level executives to increase client base
- Answered customer questions regarding products, prices and availability
- Emphasized product features based on analysis of customer needs
- Responded to all customer inquires in a timely manner
State Farm Insurance
08.2007 - 09.2009
- Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage
- Processed applications, payments, corrections and cancellations
- Called warm leads each week to expand client base
Education
Core 40 Graduate -
Oak Hill High School
Converse, IN01.2007
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Ivy Tech Community College
Marion, IN04.2025
Skills
- Respect
- Approachable
- Team Building
- Confidence
- Analytics
- Energetic
- Self Starter
- Receptive
- Trusting
- Delegation
- Listening
- Training
Accomplishments
- Sales and Marketing Increased annual gross sales by 15%.
- Developed direct customer calls which resulted in growth of customer base.
- High performer in Net Promoter Score.
- Product Roll-Out Responsible for product launch including public relations, sales conference, sales training and e-mail campaign.
- Organizational Development Implemented strategy targeting high-profile clientele.
Timeline
Meter Revenue Operations
American Electric Power, AEP
03.2020 - Current
Secertary
Marion General Hospital
01.2017 - 03.2020
Comforts of Home
07.2016 - 11.2016
The Cellular Connection
09.2011 - 07.2016
State Farm Insurance
08.2007 - 09.2009
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Ivy Tech Community College
Core 40 Graduate -
Oak Hill High School
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