Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Yelverton

Elizabeth Yelverton

Cartersville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Instacart Shopper

Instacart
Cartersville, GA
04.2020 - Current
  • Verified product quality and quantity against customer orders.
  • Provided exceptional customer service throughout the shopping experience.
  • Delivered groceries on time according to company standards for customer satisfaction.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.

Server

Cracker Barrel
Cartersville, GA
07.2022 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Insurance Agent

Family First Life
Marietta, GA
01.2017 - 09.2022
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Achieved repeat business and referrals through personalized services.
  • Sought out new clients and developed clientele by networking to find new customers.

Distribution Associate

SIMOS
Alpharetta, GA
01.2022 - 03.2022
  • Organized and distributed merchandise to designated areas within the warehouse.
  • Reported any defective products or damaged items to supervisors.
  • Monitored and maintained accurate records of all outbound shipments using shipping software systems.
  • Unloaded freight from trucks with a pallet jack or forklift as needed.
  • Maintained cleanliness of warehouse area, including sweeping floors and removing trash.
  • Prepared product labels according to company guidelines for easy identification when shipping goods out of the facility.
  • Ensured that all safety regulations were followed while operating machinery in the warehouse.

Laborer

Property Preservation Servicing
Acworth, GA
08.2011 - 12.2016
  • Maintained landscaped areas by weeding, pruning, trimming and edging.
  • Loaded debris into trucks for disposal at designated landfill sites.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Made minor repairs such as plumbing or electrical fixtures.
  • Secured vacant buildings against unauthorized access or vandalism.
  • Sealed off abandoned pools in order to prevent injury or liability issues.
  • Coordinated tenant evictions when necessary according to state laws.
  • Removed debris from properties in accordance with client standards.
  • Repaired locks, windows, doors, gutters, roofs and other exterior items as needed on properties.
  • Maintained records of all activities related to property preservation work orders.
  • Organized and coordinated bid requests, bids, contracts, and invoices.
  • Inspected properties for damage and reported findings to clients.

Homemaker

Housewife
Emerson, GA
12.2006 - 08.2011

Education

GED -

Chattahoochee Technical College
Marietta, GA

Skills

  • Delivery Management
  • Route Planning
  • Relationship Building
  • Verifying Order Accuracy
  • Attention to Detail
  • Sales Proficiency
  • Flexible Schedule
  • Upbeat and Outgoing Attitude
  • Customer Service
  • Verbal and Written Communication
  • Order Coordination
  • Customer Relations

Timeline

Server

Cracker Barrel
07.2022 - 08.2023

Distribution Associate

SIMOS
01.2022 - 03.2022

Instacart Shopper

Instacart
04.2020 - Current

Insurance Agent

Family First Life
01.2017 - 09.2022

Laborer

Property Preservation Servicing
08.2011 - 12.2016

Homemaker

Housewife
12.2006 - 08.2011

GED -

Chattahoochee Technical College

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Elizabeth Yelverton