Overview
Work History
Timeline
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Elizabeth Young

Elizabeth Young

Granite City,IL

Overview

28
28
years of professional experience

Work History

Customer Service Representative

Citibank
04.2001 - 07.2003
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer loyalty through development of tailored discount strategies.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Investigated and resolved accounting, service and delivery concerns.
  • Responded proactively and positively to rapid change.

Machine Operator

Nancyann Bakery
07.1997 - 07.2003
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Adhered to company and OSHA safety standards.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Managed and monitored processes and machine systems by observing readings on control boards.

Personal Assistant

Department of Rehabilitation
03.2005 - Current

Timeline

Personal Assistant

Department of Rehabilitation
03.2005 - Current

Customer Service Representative

Citibank
04.2001 - 07.2003

Machine Operator

Nancyann Bakery
07.1997 - 07.2003

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Elizabeth Young