Elizabeth A. Peet

• Assist patients with check-in and check-out processes by gathering necessary demographic information and verifying insurance details.

• Complete patient enrollment in secure systems while ensuring all required forms are filled out and scanned into charts. Schedule, confirm, and cancel appointments as needed.

• Manage multi-line phone systems to address patient inquiries.

• Verify insurance eligibility and confirmed accuracy of patient demographic information.

• Train new administrative staff on office protocols and electronic health record systems.

• Develop and implemented office procedures to enhance workflow and reduce wait times.

• Coordinate patient scheduling and managed physician calendars to optimize office efficiency.

• Responsible for transferring medical records.
• Retrieve, sort, and file all information.
• Maintain an arranged file room.
• Assisted in training of other clerical staff in scanning key documents.
• Maintained a day by day productivity log of scanning and indexing activities.
• Interacted with clients, visitors, staff and the public.
• Copy/fax documents, sort mail.
• Sort material in accordance with filing system used.

• Greet patients and prepare them for examinations.
• Assist with insurance, coding and billing.
• Collect co-payments and manage daily close by generating end-of day reports and balancing the daily batch.
• Scan all medical histories into patients’ individual charts.
• Register all new patients and update established patients’ demographic information.
• Arrange any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
• Generate and transfer referrals for the appropriate insurances carriers.
• Answer phones, screen and route calls while providing information in accordance to office policy.
• Prepare clinical and administrative correspondence.
• Compile data, develop letters and utilizes personal computer to perform word processing of correspondence, reports, and special projects.
• Establish and maintain databases, record keeping, and filing systems.
• Responsible for initiating all prior authorization cases for prescription coverage.

• Responsible for various tasks including scheduling, confirming, and cancelling appointments.
• Verified insurance eligibility and benefits.
• Registered new patients and obtained previous medical histories.
• Transmitted patients' records to physicians.
• Scheduled patients' medical screenings and following up to obtain results.
• Generated and transferred various referrals.

• Responsible for all data entry.
• Registered new patients into the system.
• Scanned medical histories.