Detail-oriented and professional individual with a strong emphasis on meeting deadlines. Possessing extensive expertise in the field of medical billing, skilled in handling complex billing processes with precision and accuracy. Experience includes successfully reconciling insurance and patient payments, as well as effectively resolving any account disputes that may arise.
Overview
9
9
years of professional experience
Work History
Medical Coding Supervisor
Mark Reynolds RCM
11.2023 - Current
Increased efficiency within the department by delegating tasks strategically based on coder expertise and workload capacity.
Assisted in recruitment efforts for new coding staff members, interviewing candidates and providing recommendations for hiring decisions.
Promoted a positive work environment by addressing coder concerns promptly and effectively while fostering open lines of communication among team members.
Supported continuous improvement initiatives within the department by actively participating in relevant conferences, workshops, or seminars related to medical coding best practices.
Developed strong relationships with key stakeholders, including physicians and other healthcare professionals, to foster a collaborative approach toward accurate medical coding.
Ensured adherence to organizational policies regarding patient privacy and confidentiality while handling sensitive medical information during the coding process.
Reduced errors in medical coding by developing and maintaining a thorough understanding of current regulations, industry trends, and best practices.
Maximized revenue recovery through effective management of denials related to incorrect or incomplete medical codes; collaborated with billing department to resolve issues promptly.
Served as a liaison between the coding department and other hospital departments, addressing any concerns or discrepancies related to medical coding or reimbursement matters.
Led the successful transition from ICD-9-CM to ICD-10-CM/PCS code sets within the organization, ensuring timely implementation and minimal disruption in workflow processes.
Facilitated communication among coding staff through regular team meetings, fostering an environment of collaboration and knowledge sharing.
Contributed to the development of departmental budgets by providing input on staffing needs, resource allocation, and projected expenses related to coding operations.
Conducted internal audits of coded records to identify potential compliance issues or areas requiring additional training for coders.
Managed a team of coders, providing guidance, support, and mentorship to enhance their professional growth and development.
Monitored coder productivity to ensure timely completion of assignments while maintaining high-quality standards.
Maintained up-to-date knowledge on ICD-10-CM/PCS codes as well as CPT-4 procedural codes through ongoing education efforts and certifications renewals when applicable.
Enhanced coding accuracy by implementing regular training sessions and performance evaluations for coding staff.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Communicated with insurance companies to research and resolved coding discrepancies.
Medical Coding and Billing Specialist
Thriveworks Counseling And Coaching
01.2022 - 10.2023
Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Medical Billing Supervisor
Lewin, Fagen & Lown
11.2020 - 12.2022
Maintained current accounts through aged revenue reporting.
Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
Confirmed backup and proper storage of sensitive information in event of data breach or outage.
Reviewed services rendered and completed to reconcile codes.
Reviewed outgoing bills for eligibility and accurateness.
Analyzed medical records to satisfy insurance company mandates.
Researched and followed up on denied insurance claims.
Devised new methods to improve billing workflows.
Communicated with insurance providers to resolve denied claims and resubmitted.
Trained new employees on multiple medical billing programs and data entry software.
Medical Billing and Coding Supervisor
Long Island Medical and Gastroenterology Group
09.2015 - 09.2020
Experienced billing for Internal Medicine, Gastroenterology, Pathology, Ambulatory Surgery Center(UB-04 claims), Procedure, and Telehealth claims
Ensure claims are entered and submitted within 48 hours of receipt
Assign ICD to physician diagnosis and confirm correct level of service for CPT codes
Set-up practice management software for submission of electronic claims to clearinghouse
Retrieve and review Electronic Remittance Advice (ERA)
Submit secondary claims upon processing of primary insurance payment
Insurance denial management, correcting claims, and resubmission of claims
Running monthly patient and insurance account receivables
Posting payments and managing patient payment plans
Education
Medical Billing and Coding Program - Medical Billing And Coding
Sanford Brown Institute
Garden City, NY
09.2015
Skills
Excellent with Microsoft Word, Excel,Outlook, E-Clinical Works, Cure MD, Quickbooks
Enthusiastic demeanor, bright attitude, team player and excellent customer service
Computer savvy, fast typing skills, punctual and the ability to multitask independently
ICD-10 Proficiency, HIPAA Compliant
Performance Optimization
Expert Programming
HIPAA Compliance
Claims Processing
Clinical Documentation
Insurance coding (ICD-9 and CPT)
Training and mentoring
Data Entry
Insurance Verification
Medical claims coding
Medical Terminology
Regulatory guidelines
Workflow Management
Document Management
Performance Improvement
Insurance claims analysis
Revenue Cycle Management
Coding Error Resolution
Teamwork and Collaboration
Customer Service
Time Management
Attention to Detail
Problem-solving abilities
Excellent Communication
Organizational Skills
ICD-10 Coding
Electronic Health Records
Microsoft Excel
Self Motivation
EMR Systems
Timeline
Medical Coding Supervisor
Mark Reynolds RCM
11.2023 - Current
Medical Coding and Billing Specialist
Thriveworks Counseling And Coaching
01.2022 - 10.2023
Medical Billing Supervisor
Lewin, Fagen & Lown
11.2020 - 12.2022
Medical Billing and Coding Supervisor
Long Island Medical and Gastroenterology Group
09.2015 - 09.2020
Medical Billing and Coding Program - Medical Billing And Coding
Operations Practice Manager/Marketing Director at Woodlands Wellness & Cosmetic CenterOperations Practice Manager/Marketing Director at Woodlands Wellness & Cosmetic Center
Insurance Verification and Medical Record Specialist at Arthritis Knee Pain CenterInsurance Verification and Medical Record Specialist at Arthritis Knee Pain Center