Evening Program Coordinator
University Of Maryland Global Campus
12.2023 - 05.2024
- Managed program activity and participant data records, guaranteeing compliance with internal policies and external regulations.
- Addressed challenges and brainstormed solutions during team meetings.
- Coordinated events and workshops to boost participant engagement.
- Offered attentive assistance to program participants, addressing inquiries and concerns efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Performed comprehensive needs assessments to determine community requirements.