Elizabeth Ashley Reed
DEQUINCY,LA
Summary
Driven professional with extensive experience in the casino and legal sectors, notably at Coushatta Casino Resort. Excelled in customer service and data entry, enhancing game integrity and optimizing operations. Proven track record in improving guest experience and efficiency through strategic game placement and meticulous billing accuracy. Skilled in fostering positive relationships and ensuring seamless gameplay experiences.
Overview
29
29
years of professional experience
Work History
Billing Clerk
Melissa Simpson Law Office
08.2021 - Current
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
Casino Table Games Dealer
Lauberge Casino Resort
05.2005 - 02.2021
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Casino Table Games Dealer
Coushatta Casino Resort
06.1996 - 04.2005
- Demonstrated flexibility in working across different game types as needed to accommodate fluctuating staffing levels or guest preferences.
- Ensured game integrity by strictly adhering to casino policies and procedures for dealing various table games.
- Maintained strong communication with pit bosses regarding any suspicious activities or potential security threats observed on the casino floor.
- Collaborated with floor supervisors to address player concerns or questions promptly, ensuring seamless gameplay experiences.
Slot Floor Person
Coushatta Casino Resort
08.1995 - 06.1996
- Played an integral role in optimizing floor layout by providing input on strategic placement of popular games for maximum profitability.
- Maintained efficient operations on the casino floor by conducting regular slot machine inspections.
- Assisted with inventory management tasks such as tracking machine usage data and replenishing ticket stock when needed.
- Demonstrated expertise in various slot machines and game systems, assisting guests with any questions they had about gameplay or functionality.
Education
Associate of Applied Science - Process Technology
Sowela Technical College
Lake Charles LA08.2009
Skills
Data Entry
Data entry proficiency
Customer Service
Invoice Processing
Customer Communication
Accuracy and Precision
Payment Transactions
Security Procedures
Deadline-oriented
Billing and Invoicing
Payment Processing
Paperwork and documentation
Bulk filing
Timeline
Billing Clerk
Melissa Simpson Law Office
08.2021 - Current
Casino Table Games Dealer
Lauberge Casino Resort
05.2005 - 02.2021
Casino Table Games Dealer
Coushatta Casino Resort
06.1996 - 04.2005
Slot Floor Person
Coushatta Casino Resort
08.1995 - 06.1996
Associate of Applied Science - Process Technology
Sowela Technical College
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