Elizabeth (Beth) Georgiou
Mahomet,IL
Summary
Highly motivated and experienced working in customer service areas. Seeking full-time or part-time as a customer service representative, have been working in customer service for 30+ years. Most recently have been working in a public setting working with all different situations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Funeral Director's Assistant
Sunset Funeral Home
01.2013 - Current
- Working with funeral directors and families before, after and during services. L
Credentialing Specialist
Community Partners Health Plans
09.2007 - Current
- Working with providers in the medical field getting credentialing/re-credentialing information.
- Prepared records for site visits and file audits.
- Received and evaluated applications to look for missing and inaccurate information.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Network Analyst & Systems Trainer
Xerox Corporation
05.1998 - 03.2020
- Upgraded network software and hardware for optimized performance.
- Documented all server and network problems and other unusual events in detail.
- Diagnosed and executed resolution for network and server issues.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
Shipping Associate
TPS Printing Services
01.1988 - 02.1998
- Packed and labeled boxes with maximum efficiency.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
High School Diploma -
Newton Community High School
Newton, IL05.1987
Skills
- Professional demeanor
- Conflict resolution
- Organizational abilities
- Computer literacy
- Interpersonal skills
- Attention to detail
- Office administration
- Time management
- Customer service
- Inventory management
- Compassionate communication
- Notary Public
Employment Responsibilities
- Working with providers in the medical field getting credentialing/recredentialing information. Credentialing Specialist
- Working with funeral directors and families before, after and during services. Funeral Assistant
- Working with offices when they received new Xerox equipment, network analyst and training specialist
- Worked in the printing field, shipping department and worked large digital printing equipment, along with keeping it in working order
References
- Dale Barnstable, Network Analyst-Xerox, 25, 217-494-0353
- Jody Buffalo, Funeral Director-Sunset Funeral Home, 10, 217-274-0248
- Gina Battaglia, Architect-Friend, 3, 217-419-2036
Timeline
Funeral Director's Assistant
Sunset Funeral Home
01.2013 - Current
Credentialing Specialist
Community Partners Health Plans
09.2007 - Current
Network Analyst & Systems Trainer
Xerox Corporation
05.1998 - 03.2020
Shipping Associate
TPS Printing Services
01.1988 - 02.1998
High School Diploma -
Newton Community High School
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