Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
42
42
years of professional experience
Work History
Medical Records Secretary
Belleville Family Medical Associates, LTD
Belleville, IL
11.1981 - 01.2024
Performed quality checks on all incoming paperwork to verify accuracy and completeness.
Completed relevant insurance and other claim forms.
Reviewed existing charts to ensure accuracy of data entry before filing them away.
Scheduled and confirmed patient appointments and consultations.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Updated group medical records and technical library to promote smooth office operations.
Processed incoming mail containing patient records.
Collected, sorted, filed and retrieved medical records in both paper and electronic formats.
Maintained adequate supplies of forms required for processing medical records requests.
Ordered and maintained supply inventory for medical office.
Updated existing patient files with new information as needed.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Responded promptly to inquiries related to medical record availability or status changes.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Answered phone calls to provide assistance, information and medical personnel access.
Created and maintained medical records, verifying accuracy of information entered into the system.
Scanned documents into digital format and uploaded them into appropriate databases or EHR systems.
Organized physical files according to established procedures.
Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Althoff Catholic High School
Belleville, IL
Skills
Medical Records Management
Appointment Scheduling
Timeline
Medical Records Secretary
Belleville Family Medical Associates, LTD
11.1981 - 01.2024
High School Diploma -
Althoff Catholic High School
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