Elizabeth C. Leyva
Fort Worth,TX
Summary
As a Beauty Consultant /Makeup Artist with over two years of dedicated experience, I excel in delivering unparalleled customer service through effective communication. Demonstrating adaptability, I thrive both independently and collaboratively within team environments. I am able to multitask to ensure not only meeting but exceeding expectations, all while prioritizing and fulfilling the unique needs of each client.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Prestiege Counter Manager
Market by Macy’s
Fort Worth, TX
08.2024 - Current
- Lead sales initiatives across Lancôme, Estée Lauder and Clinique counters setting goals and developing strategies to meet and exceed brand sales.
- Serve as the expert for each brand and delivering in depth product knowledge to clients.
- Maintain communication with each brand coordinator to ensure the counters are consistently updated and aligned with the latest brand standards.
- Represent each brand with professionalism and embody the values and luxury standards of Lancôme, Estée Lauder and Clinique ensuring a cohesive and elevated brand presence at all times.
- Utilize My Client to maintain consistent communication with both new and existing clients. Keep them informed about promotions, product launches, and upcoming events to strengthen relationships and boost engagement.
Dior Beaute Counter Manager
Market by Macy’s
Fort Worth, TX
02.2024 - 08.2024
- Overseeing the sales and operations of the Dior counter while ensuring an exceptional luxury experience.
- Deliver personalized consultations and expert advice on Dior skincare, makeup and fragrances ensuring customers receive an elevated shopping experience.
- Event planing and execution of in store event, promotions and exclusive product launches.
- Visual merchandising ensuring that the Dior counter is visually appealing and aligned with brand guidelines.
- Provide expert makeup application and personalized skincare consultation, offering one-on-one guidance on product usage tailored to each clients unique needs.
- Certificate of completion for Spring and Fall 2024 course training.
Makeup Artist
BlushBrush & Beauty LLC
Watauga, TX
09.2023 - 02.2024
- As the owner and a certified makeup artist, I meticulously manage and schedule makeup appointments, fostering seamless communication with clients through email and phone calls
- My commitment extends to conducting personalized consultations, ensuring a thorough understanding of each client's desired look
- Beyond artistic expertise, I make sure to maintain a stocked inventory of beauty essentials and hygiene products, prioritizing a sanitized environment for every client
- Leveraging my proficiency in marketing across diverse social media platforms, staying on top of evolving makeup trends to consistently deliver an exceptional customer experience.
Beauty Advisor
SEPHORA/ KOHL'S
Lake Worth, TX
06.2022 - 01.2024
- Greeting all incoming and outgoing clients, providing excellent customer service at all times
- Perform short services (example; how to use makeup products, utilization of makeup brushes as well as skincare products
- Assisting clients with returns and exchanges
- Assisting clients with makeup and skincare recommendations
- Creating a professional and welcoming relationship with all clients
- Was employee of the month (Nov 2022) Highest Beauty Insider percentage for the week of 6/24-7/7.
Education
Diamon Hill Jarvis High School
Fort Worth, TXSkills
- Customer service
- Communication skills
- Time management
- Bilingual
- Guest services
- Leadership
Certification
Certified Makeup Artist, Master Makeup Academy
Timeline
Prestiege Counter Manager
Market by Macy’s
08.2024 - Current
Dior Beaute Counter Manager
Market by Macy’s
02.2024 - 08.2024
Makeup Artist
BlushBrush & Beauty LLC
09.2023 - 02.2024
Beauty Advisor
SEPHORA/ KOHL'S
06.2022 - 01.2024
Diamon Hill Jarvis High School