Elizabeth G Soto
San Antonio,TX
Summary
Hardworking and passionate with strong organizational skills eager to secure the Vault Cashier II position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Vault Cashier I
Bexar County Tax Assessors
02.2024 - Current
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Counted, verified, and handled bank deposits and armored car transactions.
- Trained new hire policies and procedures.
- Execute Bexar County remittance.
- Encode checks for auto and tax daily.
- Process clerk shortage payments.
- Enter RQ's to ledgers and balance daily.
- Able to find and correct errors.
- Process Title Services.
- Assist my lead when out of office.
Teller
Wells Fargo
11.2020 - 10.2023
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while having friendly conversations with customers. Listening for ques to provide financial services to help customers reach financial goals while accurately processing routine transactions.
- Adhere to company policy and procedures.
- Create employee schedules
- Complete monthly control tasks
- Working with the branch manager and branch operations associate manager; learning how to prepare team for audits, retention, closing branch locations and preparing to relocate.
Lead Teller
Wells Fargo
11.2019 - 11.2020
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while having friendly conversations with customers. Listening for ques to provide financial services to help customers reach financial goals while accurately processing routine transactions.
- Adhere to company policy and procedures.
- Create employee schedule
- Reviewing and approving overrides
Teller
Wells Fargo
06.2014 - 11.2019
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while having friendly conversations with customers. Listening for ques to provide financial services to help customers reach financial goals while accurately processing routine transactions.
- Adhere to company policy and procedures.
Cash Controller
HEB Grocery Store
06.2010 - 06.2014
- Monitored daily cash flow and prepared related reports for management review.
- Reviewed, reconciled, and analyzed balance sheet accounts including Cash, Accounts Receivable, Accounts Payable, Accrued Expenses, and Prepaids.
- Prepared daily bank reconciliations for all cashiers including gas station attendees.
Business Center Lead
HEB Grocery Store
09.2008 - 06.2010
- Provided excellent customer service to clients in person regarding sales that would help company growth
- Created employee schedule
- Sole trainer for department
- Order supplies for department productivity
- Managed daily operations of the business center including opening and closing procedures.
Business Center Representative
HEB Grocery Store
10.2001 - 09.2008
- Provided excellent customer service to clients in person and over the phone regarding services offered by the business center.
- Processed bill payments, check cashing, money order sales, western union wire transactions, and returns following company guidelines.
- Managed daily operations of the business center including opening and closing procedures.
- Trained employees to follow company guidelines and inform customers the services provided in department.
Cashier
HEB Grocery Store
04.2001 - 10.2001
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Luther Burbank High School
06.1997
Skills
- Cash Handling
- Fraud Detection/ Identification
- Bilingual in Spanish
- Excellent Communication Skills
- Problem Solving Abilities
- Multitasking
- Friendly, positive attitude
- Excellent Time Management Skills
- Strong Work Ethic
- Self starter
Timeline
Vault Cashier I
Bexar County Tax Assessors
02.2024 - Current
Teller
Wells Fargo
11.2020 - 10.2023
Lead Teller
Wells Fargo
11.2019 - 11.2020
Teller
Wells Fargo
06.2014 - 11.2019
Cash Controller
HEB Grocery Store
06.2010 - 06.2014
Business Center Lead
HEB Grocery Store
09.2008 - 06.2010
Business Center Representative
HEB Grocery Store
10.2001 - 09.2008
Cashier
HEB Grocery Store
04.2001 - 10.2001
High School Diploma -
Luther Burbank High School
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